2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 7.4K–7.4K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but did assure me that I would NOT be receiving the {$200.00} account opening bonus -- but would I like her to submit a request to reopen my account ( which would take XXXX days and I wouldn't have my paycheck... ) At minimum 1
but did confirm a few check had been mailed out. He also said I wasn't the first person to come in with this problem in the last few weeks??? ( What does that mean? This is a thing? ) I asked for his manager to call me asap when he gets back 1
but did n't get a response from XXXX 1
but did not address the main purpose of my complaint : the closing of my account and the loss of the XXXX benefit level. Perhaps there was some misunderstanding as to the requested resolution 1
but did not attempt to contact me by any means 1
but did not communicate this with their client 1
but did not communicate with me on an important matter relating to a change in my account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
but did not conclusively state that no credit report for me existed within their database 1
but did not disclose it until AFTER I completed my temporary agreement. Make sure we get all the $ $ $ we can before this customer defaults '' To reiterate 1
but did not have time to speak with me. Wells Fargo still did not acknowledge my police report or XXXX request. 1
but did not include any additional money they wanted as a result of their increases. My deposit was taken as rent money. I printed out what they claim I owe now from my account portal on their website 1
but did not increase my loan size. 1
but did not know how I would get the reimbursement. One Mohela representative did tell me that she had heard that sometimes checks go to the Treasury Department 1
but did not know why the transactions was not showing on my account 1
but did not offer any recourse to the situation. After 110 days or so I am now pursuing a refinance with a local credit union - something I should have started when I learned of the absurd appraisal delays. Beyond just UDAAP 1
but did not provide an explanation. My credit has been affected today and has gone down a few points due to no fault of my own. I called today XX/XX/year> and spoken to a manager who said she could not provide me an explanation and they can not send a written statement. I spoke with the BMO dispute center and they said 1
but did not provide any type of confirmation or confirmation number 1
but did not receive a response. I did the same for additional emails 1
but did not receive a thing. I sent a second validation request to Halsted Financial Services on XX/XX/XXXX. I have not gotten one response from them 1
but did not receive any callbacks from the same number or voicemails from other numbers identifying as XXXX XXXX. 1
but did not receive confirmation. I was advised the call would be forwarded to someone else 1
but did not receive one - No Resolution - XX/XX/XXXX was a 12 minute call 1
but did not receive one. Although my family address in XXXX is listed on XXXX 's website 1
but did not report good standing to credit bureaus until seven months later 2
but did not see this until a few minutes later to which I questioned them about this email I had received 1
but did not specify what information is accurate ( their info or mine ). Today 1
BUT DID NOT TAKE INTO ACCOUNT 1
but did not think that paying it off would acknowledge it as fairly describing the situation as one in which I had failed to pay a XXXX bill. I now understand the debt prevents me from having it removed from my credit record.,,ERC,PA,19104,,Consent provided,Web,2023-02-28,Closed with explanation,Yes,N/A,6630883 1
but did not win 1
but did provide his first name 1
but did receive an e-mail promoting their mobile banking app. Clearly 1
but did say the call was an attempt to collect a debt. Neither of the reps offered settlement 1
but did't bother to include a return address or contact number. 1
but didn't load said cerificates with money 1
but didn't mention anything about the refund. 1
but didn't receive the other emails I sent them. She said she could re-dispute the charges 1
but didn't resolve the reporting inconsistency. And In the next two months the report would change again. So this is why I am escalating this problem to Consumer Protection.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
but didn't. XXXX Said contact XXXX. I under his jurisdiction to contact XXXX So I contacted XXXX and they said they couldn't change it because the tracking number had arrived properly. 1
but didnt actually process it itself 1
but disconnected me again. So 1
but do know interests rates have gone up since I locked in at my present rate of 4.0. Perhaps this has something to do with it. 1
but do not offer any true financial customer service. Or at least they do 1
but do not want to be out of our payment. Please help! Thank you for your time with this matter!,,Mr. Cooper Group Inc.,IL,604XX,,Consent provided,Web,2022-03-22,Closed with explanation,Yes,N/A,5351119 1
but do not wish to receive communications through this medium 1
but does not allow me to access any documents. This also means that Ace is attempting to collect a debt that they admit that they sold. I contacted the CFPB 1
but does not include a joint employee of such institution. 2
but does not include a joint employee of such institution. M & T admitted to me that they passed my personal nonpublic information to a company named Radius Collection via letters in the mail. 1
but does not include a joint employee of such institution. XXXX XXXX XXXX admitted to me that they passed my personal nonpublic information to a company named XXXX XXXX via letters in the mail. 1
but does not provide disclosure of the end date of promotional offers. If I had even a month 's notice 1
but doing the same in USd would've taken months 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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