Total complaints
2
Filed since XXXX
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan's complaint history from CFPB public records. 2 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| TX XXXX Wrong Address LAW ISSUE : FCRA Section 609 ( c ) ( 2 ) ( E ) | 2 |
| State | Complaints |
|---|---|
| but no update was made and I was marked delinquent XXXX XXXX XXXX XXXX XXXX XXXX XXXX Charge Off High Balance : {$3500.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 611 ISSUE : Outdated and unverified charge-off STORY : I no longer have any association with this account. It should be deleted for age and lack of proper verification XXXX XXXX XXXX Account # : XXXX Charge Off High Balance : {$9400.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA 623 ( b ) ( XXXX ) | 1 |
| but no update was made and I was marked delinquent XXXX XXXX XXXX Account # : XXXX Charge Off High Balance : {$3500.00} Date Opened : XX/XX/XXXX * * LAW ISSUE : FCRA Section 611 ISSUE : Outdated and unverified charge-off STORY : I no longer have any association with this account. It should be deleted for age and lack of proper verification XXXX XXXX XXXX Account # : XXXX Charge Off High Balance : {$9400.00} Date Opened : XX/XX/XXXX * * LAW ISSUE : FCRA 623 ( b ) ( XXXX ) | 1 |
| Issue | Complaints |
|---|---|
| TX XXXX Wrong Address LAW ISSUE : FCRA Section 609 | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "TX XXXX Wrong Address LAW ISSUE : FCRA Section 609 ( c ) ( 2 ) ( E )", and the single most common underlying issue is "TX XXXX Wrong Address LAW ISSUE : FCRA Section 609".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan has a 0% timely response rate to CFPB complaints.
The most common issue reported against but continues to be shown as late without proper investigation XXXX Account # : XXXX Late Payment High Balance : {$640.00} Date Opened : XX/XX/XXXX XXXX XXXX LAW ISSUE : FCRA Section 607 ( b ) ISSUE : Inaccurate reporting of late payment STORY : I was in contact with the creditor for a payment plan is "TX XXXX Wrong Address LAW ISSUE : FCRA Section 609" in the "TX XXXX Wrong Address LAW ISSUE : FCRA Section 609 ( c ) ( 2 ) ( E )" product category.
Read our methodology — how this data is sourced, computed, and verified.