Total complaints
1
Filed since My m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check's complaint history from CFPB public records. 1 consumers have filed complaints since My m. The company has a 0% timely response rate and has provided relief in 100% of cases.
Total complaints
1
Filed since My m
Timely response
0%
CFPB-tracked response window
Relief rate
100%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| USPS. Only one of the 5 banks that would not allow email. They said to call in 7-10 business days after putting the DC in the mail | 1 |
| State | Complaints |
|---|---|
| but again no expectations of when that would be. I said it needed to be tracked and they said that if it was over $ 100K that it would be XXXX. That was yesterday. I logged into Mother 's account this morning and saw that they account was closed yesterday and a check had been issued ( over $ 250K ). I called again and this time they said that it was sent regular mail | 1 |
| Issue | Complaints |
|---|---|
| they said that I could have it sent to a separate address if there was tracking. I sent it tracked and called the day after it was delivered and they said that it takes days to get it logged in. ( BTW wait times were typically around 45 minutes when I called. ). I finally sent it again requiring a signature. Couldn't find it again even though there was a signature for the delivery. Finally I complained and they mentioned that I couldn't email | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My m, and the most recent logged activity is My mother , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 100% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "USPS. Only one of the 5 banks that would not allow email. They said to call in 7-10 business days after putting the DC in the mail", and the single most common underlying issue is "they said that I could have it sent to a separate address if there was tracking. I sent it tracked and called the day after it was delivered and they said that it takes days to get it logged in. ( BTW wait times were typically around 45 minutes when I called. ). I finally sent it again requiring a signature. Couldn't find it again even though there was a signature for the delivery. Finally I complained and they mentioned that I couldn't email".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check has a 0% timely response rate to CFPB complaints.
The most common issue reported against but could not even estimate how long it would take. I called yesterday after about two weeks and they said it had been reviewed and next step was to USPS mail my check is "they said that I could have it sent to a separate address if there was tracking. I sent it tracked and called the day after it was delivered and they said that it takes days to get it logged in. ( BTW wait times were typically around 45 minutes when I called. ). I finally sent it again requiring a signature. Couldn't find it again even though there was a signature for the delivery. Finally I complained and they mentioned that I couldn't email" in the "USPS. Only one of the 5 banks that would not allow email. They said to call in 7-10 business days after putting the DC in the mail" product category.
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