CFPB · Single-product concentration
Total Recovery Services, Inc
15 CFPB complaints · 80% in "Debt collection" · top issue False statements or representation.
Total Recovery Services, Inc: 80% of 15 CFPB complaints sit in "Debt collection". Timely 93.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2014 to 2026
CFPB relief outcome brief
CCDB company total-recovery-services-inc
0% relief · 93.3% timely · 15 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Total Recovery Services, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Total Recovery Services, Inc scores strongest on timely response (88/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
88 / 100 percentile-benchmarked
93.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
88 / 100 percentile-benchmarked
93.3% of complaints closed with an explanation to the consumer
How 15 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Total Recovery Services, Inc complaint mix by product
- Debt collection 12 80.0% – 0% relief
- Credit reporting 2 13.3% – 0% relief
- Credit reporting, 1 6.7% – 0% relief
How Total Recovery Services, Inc's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 12 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Total Recovery Services, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 80% of this company's filings
Total Recovery Services, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2014
Top States
| State | Complaints |
|---|---|
| IN | 12 |
| OH | 2 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 3 |
| Attempts to collect debt not owed | 3 |
| Improper use of your report | 2 |
| Took or threatened to take negative or legal action | 2 |
| Incorrect information on your report | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Communication tactics | 1 |
| Disclosure verification of debt | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 1 | 0% |
| 2016 | 2 | 100% |
| 2017 | 2 | 100% |
| 2019 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Total Recovery Services, Inc filings cluster in one product
Total Recovery Services, Inc's 15 logged complaints stay concentrated: only 3 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-04.
Total Recovery Services, Inc answers 93.3% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Total Recovery Services, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Total Recovery Services, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Total Recovery Services, Inc (93.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration