CFPB · Mid-pack CFPB posture
Southern Star Automotive Inc.
5 CFPB complaints · 2 states · top issue Improper use of your report.
Southern Star Automotive Inc. has 5 consumer complaints in the CFPB public database. Timely response is 40%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2015 to 2026
CFPB relief outcome brief
CCDB company southern-star-automotive-inc
0% relief · 40% timely · 5 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Southern Star Automotive Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Southern Star Automotive Inc. has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Southern Star Automotive Inc. complaint mix by product
- Credit reporting 3 60.0% – 0% relief
- Vehicle loan 1 20.0% – 0% relief
- Bank account 1 20.0% – 0% relief
How Southern Star Automotive Inc.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 3 |
| Vehicle loan or lease | 1 |
| Bank account or service | 1 |
Concentrated filing states for Southern Star Automotive Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 80% of this company's filings
Southern Star Automotive Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| GA | 4 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 2 |
| Incorrect information on your report | 1 |
| Managing the loan or lease | 1 |
| Account opening, closing, or management | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2023 | 1 | 0% |
| 2025 | 1 | 0% |
| 2026 | 2 | 50% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Southern Star Automotive Inc.
Southern Star Automotive Inc.'s 5 logged complaints stay concentrated: only 2 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2026-06-25.
Southern Star Automotive Inc. answers 40% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southern Star Automotive Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Southern Star Automotive Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 40%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Southern Star Automotive Inc. (40% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture