CFPB · Narrative-heavy record
Sapphire Marketing Group, Inc.
7 CFPB complaints · 100% with narratives · top issue Confusing or misleading advertising or marketing.
Sapphire Marketing Group, Inc.: 100% of 7 filings include consumer narratives. Timely 42.9% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2017 to 2026
CFPB relief outcome brief
CCDB company sapphire-marketing-group-inc
0% relief · 42.9% timely · 7 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Sapphire Marketing Group, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sapphire Marketing Group, Inc. complaint mix by product
- Debt collection 3 42.9% – 0% relief
- Debt or 2 28.6% – 0% relief
- Checking or 1 14.3% – 0% relief
- Payday loan, 1 14.3% – 0% relief
How Sapphire Marketing Group, Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Sapphire Marketing Group, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 28.6% of this company's filings
Sapphire Marketing Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2017
Top States
| State | Complaints |
|---|---|
| LA | 2 |
| CA | 2 |
| NV | 1 |
| GA | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Confusing or misleading advertising or marketing | 2 |
| Attempts to collect debt not owed | 2 |
| Problem with a lender or other company charging your account | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2021 | 2 | 100% |
| 2023 | 1 | 0% |
| 2025 | 1 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Sapphire Marketing Group, Inc.'s narrative-rich complaint ledger
Sapphire Marketing Group, Inc.'s 7 logged complaints stay concentrated: only 5 states show a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-01-08.
Sapphire Marketing Group, Inc. answers 42.9% of complaints inside the CFPB's tracked window and closes 42.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Confusing or misleading advertising or marketing."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sapphire Marketing Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sapphire Marketing Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 42.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sapphire Marketing Group, Inc. (42.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record