CFPB · Single-product concentration
Penncro Associates, Inc.
10 CFPB complaints · 90% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Penncro Associates, Inc.: 90% of 10 CFPB complaints sit in "Debt collection". Timely 80% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2017
CFPB relief outcome brief
CCDB company penncro-associates-inc
0% relief · 80% timely · 10 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Penncro Associates, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Penncro Associates, Inc. scores strongest on closed with explanation (82/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
65 / 100 percentile-benchmarked
80% of complaints answered inside the CFPB 15-day window
Closed with explanation
82 / 100 percentile-benchmarked
90% of complaints closed with an explanation to the consumer
How 10 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Penncro Associates, Inc. complaint mix by product
- Debt collection 9 90.0% – 0% relief
- Mortgage 1 10.0% – 0% relief
How Penncro Associates, Inc.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 9 |
| Mortgage | 1 |
Where Penncro Associates, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 30% of this company's filings
Penncro Associates, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2017
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 3 |
| CA | 2 |
| NV | 1 |
| WV | 1 |
| LA | 1 |
| FL | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 3 |
| Communication tactics | 2 |
| Disclosure verification of debt | 2 |
| Loan servicing, payments, escrow account | 1 |
| Improper contact or sharing of info | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 3 | 100% |
| 2015 | 3 | 100% |
| 2016 | 2 | 50% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Penncro Associates, Inc. filings cluster in one product
Penncro Associates, Inc.'s 10 logged complaints stay concentrated: only 7 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2017-02-13.
Penncro Associates, Inc. answers 80% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Penncro Associates, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Penncro Associates, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Penncro Associates, Inc. (80% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration