CFPB · Single-product concentration
North Shore Agency, LLC
331 CFPB complaints · 99.7% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
North Shore Agency, LLC: 99.7% of 331 CFPB complaints sit in "Debt collection". Timely 100% · relief 0.3%. Allegations, not findings.
- Single-product concentration
- -83.3% filings 2013 to 2021
CFPB relief outcome brief
CCDB company north-shore-agency-llc
0.3% relief · 100% timely · 331 filings · Debt collection
Same-product relief peers
Nearest relief peer: Populus Financial Group, Inc. (F/K/A Ace Cash Express) (0.3% relief)
North Shore Agency, LLC closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
North Shore Agency, LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
1 / 100 percentile-benchmarked
0.3% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.2% of complaints closed with an explanation to the consumer
How 331 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
North Shore Agency, LLC complaint mix by product
- Debt collection 330 99.7% – 0% relief
- Credit reporting, 1 0.3% – 0% relief
How North Shore Agency, LLC's 331 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 330 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Nationwide filing states for North Shore Agency, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.3% of this company's filings
North Shore Agency, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 5
- -83.3% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 77 |
| NY | 24 |
| PA | 19 |
| FL | 15 |
| VA | 15 |
| OR | 14 |
| OH | 13 |
| WA | 13 |
| TX | 12 |
| AZ | 9 |
| MD | 9 |
| CT | 7 |
| NJ | 7 |
| IL | 7 |
| GA | 7 |
| IN | 6 |
| MA | 6 |
| MN | 6 |
| KS | 5 |
| NV | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 174 |
| Attempts to collect debt not owed | 66 |
| False statements or representation | 32 |
| Disclosure verification of debt | 18 |
| Written notification about debt | 15 |
| Communication tactics | 12 |
| Improper contact or sharing of info | 8 |
| Took or threatened to take negative or legal action | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 30 | 100% |
| 2014 | 85 | 100% |
| 2015 | 53 | 100% |
| 2016 | 45 | 100% |
| 2017 | 53 | 100% |
| 2018 | 37 | 100% |
| 2019 | 13 | 100% |
| 2020 | 10 | 100% |
| 2021 | 5 | 100% |
Source: CFPB Consumer Complaint Database
North Shore Agency, LLC filings cluster in one product
North Shore Agency, LLC's 331 logged complaints reach a nationwide footprint - 44 states have at least one filing. Only 29.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-05-19.
North Shore Agency, LLC answers 100% of complaints inside the CFPB's tracked window and closes 98.2% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about North Shore Agency, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for North Shore Agency, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 331.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for North Shore Agency, LLC (100% timely; 0.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration