CFPB · Single-product concentration
Mutual Management Services LLC
174 CFPB complaints · 78.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Mutual Management Services LLC: 78.2% of 174 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +190% filings 2016 to 2026
CFPB relief outcome brief
CCDB company mutual-management-services-llc
0% relief · 100% timely · 174 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Mutual Management Services LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mutual Management Services LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.3% of complaints closed with an explanation to the consumer
How 174 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mutual Management Services LLC complaint mix by product
- Debt collection 136 78.2% – 0% relief
- Credit reporting 30 17.2% – 0% relief
- Credit reporting, 8 4.6% – 0% relief
How Mutual Management Services LLC's 174 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 136 |
| Credit reporting or other personal consumer reports | 30 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
Concentrated filing states for Mutual Management Services LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 55.7% of this company's filings
Mutual Management Services LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 29
- +190% vs 2016
Top States
| State | Complaints |
|---|---|
| FL | 97 |
| GA | 18 |
| TX | 13 |
| TN | 11 |
| HI | 11 |
| DC | 3 |
| IL | 2 |
| MI | 2 |
| NJ | 2 |
| NY | 2 |
| NC | 2 |
| MN | 2 |
| SC | 2 |
| LA | 2 |
| VA | 1 |
| AP | 1 |
| CO | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 55 |
| False statements or representation | 32 |
| Incorrect information on your report | 27 |
| Written notification about debt | 21 |
| Took or threatened to take negative or legal action | 14 |
| Improper use of your report | 5 |
| Cont'd attempts collect debt not owed | 5 |
| Communication tactics | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Disclosure verification of debt | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Electronic communications | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 10 | 100% |
| 2017 | 2 | 100% |
| 2018 | 5 | 100% |
| 2019 | 3 | 100% |
| 2020 | 9 | 100% |
| 2021 | 8 | 100% |
| 2022 | 9 | 100% |
| 2023 | 17 | 100% |
| 2024 | 38 | 100% |
| 2025 | 44 | 100% |
| 2026 | 29 | 100% |
Source: CFPB Consumer Complaint Database
Mutual Management Services LLC filings cluster in one product
Mutual Management Services LLC's 174 logged complaints stay concentrated: only 18 states show a filing. Only 36.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-06-16.
Mutual Management Services LLC answers 100% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mutual Management Services LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mutual Management Services LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 174.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mutual Management Services LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration