2026 data Public-data reference. official source

LOAN TO LEARN

100 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

100 consumer complaints filed with the CFPB

This profile shows LOAN TO LEARN's complaint history from CFPB public records. 100 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 2% of cases.

100
Total Complaints
100%
Timely Response
25%
Disputed
2%
Relief Provided
30
States Active
2012
Since

Total complaints

100

Filed since 2012

Timely response

100%

CFPB-tracked response window

Relief rate

2%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.0%
Industry median

Share closed with monetary or non-monetary relief.

LOAN TO LEARN complaint mix by product

Total complaints: 100

LOAN TO LEARN complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 100 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 81 complaints (81.0%), resolution 2.5% Student loan 81.0% Debt collection: 14 complaints (14.0%), resolution 0.0% Debt collection 14.0% Credit reporting,: 5 complaints (5.0%), resolution 0.0%
  • Student loan 81 81.0% 3% relief
  • Debt collection 14 14.0% 0% relief
  • Credit reporting, 5 5.0% 0% relief

How LOAN TO LEARN's 100 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 81
Debt collection 14
Credit reporting, credit repair services, or other personal consumer reports 5

Top States

State Complaints
CA 11
TX 9
NY 8
AL 7
FL 6
PA 6
NJ 4
OH 4
GA 4
IL 4
CO 3
MA 3
VA 3
AZ 3
KY 3
WI 2
NC 2
TN 2
DC 2
CT 2

Top Issues

Issue Complaints
Dealing with my lender or servicer 32
Repaying your loan 14
Problems when you are unable to pay 13
Can't repay my loan 9
Incorrect information on your report 8
Dealing with your lender or servicer 7
Written notification about debt 4
Attempts to collect debt not owed 4
Took or threatened to take negative or legal action 2
False statements or representation 2
Struggling to repay your loan 2
Communication tactics 1
Taking/threatening an illegal action 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2012 13 100%
2013 15 100%
2014 9 100%
2015 17 100%
2016 14 100%
2017 9 100%
2018 10 100%
2019 3 100%
2020 4 100%
2021 3 100%
2022 1 100%
2023 2 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About LOAN TO LEARN

LOAN TO LEARN has accumulated 100 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 25 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2023-11-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, LOAN TO LEARN reports a 100% timely-response rate and has closed 98% of cases with a written explanation to the consumer. 2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 25% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with my lender or servicer".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LOAN TO LEARN: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does LOAN TO LEARN have?

LOAN TO LEARN has received 100 consumer complaints filed with the Consumer Financial Protection Bureau.

Does LOAN TO LEARN respond to complaints on time?

LOAN TO LEARN has a 100% timely response rate to CFPB complaints.

What is the most common complaint about LOAN TO LEARN?

The most common issue reported against LOAN TO LEARN is "Dealing with my lender or servicer" in the "Student loan" product category.

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