CFPB · Single-product concentration
Loan to Learn
117 CFPB complaints · 78.6% in "Student loan" · top issue Dealing with my lender or servicer.
Loan to Learn: 78.6% of 117 CFPB complaints sit in "Student loan". Timely 100% · relief 1.7%. Allegations, not findings.
- Single-product concentration
- -92.3% filings 2012 to 2026
CFPB relief outcome brief
CCDB company loan-to-learn
1.7% relief · 100% timely · 117 filings · Student loan
Same-product relief peers
Nearest relief peer: Lincoln Educational Services Corporation (1.7% relief)
Loan to Learn closes 1.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 117 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Loan to Learn complaint mix by product
- Student loan 92 78.6% – 2% relief
- Debt collection 17 14.5% – 0% relief
- Credit reporting, 8 6.8% – 0% relief
How Loan to Learn's 117 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 92 |
| Debt collection | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
Where Loan to Learn complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 12% of this company's filings
Loan to Learn falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -92.3% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 14 |
| TX | 11 |
| NY | 8 |
| AL | 7 |
| FL | 7 |
| TN | 6 |
| PA | 6 |
| OH | 5 |
| GA | 4 |
| IL | 4 |
| NJ | 4 |
| NC | 4 |
| OR | 4 |
| MA | 3 |
| CO | 3 |
| KY | 3 |
| AZ | 3 |
| VA | 3 |
| CT | 2 |
| DC | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 35 |
| Repaying your loan | 14 |
| Problems when you are unable to pay | 13 |
| Can't repay my loan | 13 |
| Incorrect information on your report | 11 |
| Dealing with your lender or servicer | 9 |
| Attempts to collect debt not owed | 6 |
| Written notification about debt | 5 |
| False statements or representation | 2 |
| Took or threatened to take negative or legal action | 2 |
| Struggling to repay your loan | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Communication tactics | 1 |
| Taking/threatening an illegal action | 1 |
| Getting a loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 13 | 100% |
| 2013 | 15 | 100% |
| 2014 | 9 | 100% |
| 2015 | 23 | 100% |
| 2016 | 15 | 100% |
| 2017 | 10 | 100% |
| 2018 | 11 | 100% |
| 2019 | 4 | 100% |
| 2020 | 6 | 100% |
| 2021 | 3 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Loan to Learn filings cluster in one product
Loan to Learn's 117 logged complaints stay concentrated: only 30 states show a filing. Only 35% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-04-30.
Loan to Learn answers 100% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Loan to Learn.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Loan to Learn: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 117.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Loan to Learn (100% timely; 1.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration