Total complaints
100
Filed since 2012
100 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
100 consumer complaints filed with the CFPB
This profile shows LOAN TO LEARN's complaint history from CFPB public records. 100 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 2% of cases.
Total complaints
100
Filed since 2012
Timely response
100%
CFPB-tracked response window
Relief rate
2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How LOAN TO LEARN's 100 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Student loan | 81 |
| Debt collection | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| State | Complaints |
|---|---|
| CA | 11 |
| TX | 9 |
| NY | 8 |
| AL | 7 |
| FL | 6 |
| PA | 6 |
| NJ | 4 |
| OH | 4 |
| GA | 4 |
| IL | 4 |
| CO | 3 |
| MA | 3 |
| VA | 3 |
| AZ | 3 |
| KY | 3 |
| WI | 2 |
| NC | 2 |
| TN | 2 |
| DC | 2 |
| CT | 2 |
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 32 |
| Repaying your loan | 14 |
| Problems when you are unable to pay | 13 |
| Can't repay my loan | 9 |
| Incorrect information on your report | 8 |
| Dealing with your lender or servicer | 7 |
| Written notification about debt | 4 |
| Attempts to collect debt not owed | 4 |
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 2 |
| Struggling to repay your loan | 2 |
| Communication tactics | 1 |
| Taking/threatening an illegal action | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 13 | 100% |
| 2013 | 15 | 100% |
| 2014 | 9 | 100% |
| 2015 | 17 | 100% |
| 2016 | 14 | 100% |
| 2017 | 9 | 100% |
| 2018 | 10 | 100% |
| 2019 | 3 | 100% |
| 2020 | 4 | 100% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
LOAN TO LEARN has accumulated 100 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 25 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2023-11-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LOAN TO LEARN reports a 100% timely-response rate and has closed 98% of cases with a written explanation to the consumer. 2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 25% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with my lender or servicer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LOAN TO LEARN: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
LOAN TO LEARN has received 100 consumer complaints filed with the Consumer Financial Protection Bureau.
LOAN TO LEARN has a 100% timely response rate to CFPB complaints.
The most common issue reported against LOAN TO LEARN is "Dealing with my lender or servicer" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.