2026 data Public-data reference. official source

Jacob Law Group, PLLC

87 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

87 consumer complaints filed with the CFPB

This profile shows Jacob Law Group, PLLC's complaint history from CFPB public records. 87 consumers have filed complaints since 2013. The company has a 92% timely response rate and has provided relief in 0% of cases.

87
Total Complaints
92%
Timely Response
3.4%
Disputed
0%
Relief Provided
11
States Active
2013
Since

Total complaints

87

Filed since 2013

Timely response

92%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 92.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Jacob Law Group, PLLC complaint mix by product

Total complaints: 87

Jacob Law Group, PLLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 87 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 82 complaints (94.3%), resolution 0.0% Debt collection 94.3% Debt or: 1 complaints (1.1%), resolution 0.0% Credit card: 1 complaints (1.1%), resolution 0.0% Consumer Loan: 1 complaints (1.1%), resolution 0.0% Payday loan,: 1 complaints (1.1%), resolution 0.0% Credit reporting,: 1 complaints (1.1%), resolution 0.0%
  • Debt collection 82 94.3% 0% relief
  • Debt or 1 1.1% 0% relief
  • Credit card 1 1.1% 0% relief
  • Consumer Loan 1 1.1% 0% relief
  • Payday loan, 1 1.1% 0% relief
  • Credit reporting, 1 1.1% 0% relief

How Jacob Law Group, PLLC's 87 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 82
Debt or credit management 1
Credit card or prepaid card 1
Consumer Loan 1
Payday loan, title loan, or personal loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
MS 43
TN 23
AL 8
AR 4
WI 2
CA 1
MD 1
GA 1
OK 1
OH 1
FL 1

Top Issues

Issue Complaints
Communication tactics 17
Took or threatened to take negative or legal action 15
Attempts to collect debt not owed 15
Written notification about debt 11
False statements or representation 9
Cont'd attempts collect debt not owed 6
Taking/threatening an illegal action 4
Disclosure verification of debt 2
Threatened to contact someone or share information improperly 2
Problem with customer service 1
Getting a credit card 1
Managing the loan or lease 1
Problem with the payoff process at the end of the loan 1
Improper contact or sharing of info 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 6 100%
2015 8 100%
2016 6 66.7%
2017 10 70%
2018 7 100%
2019 6 100%
2020 6 83.3%
2021 3 100%
2022 8 100%
2023 4 100%
2024 6 100%
2025 13 92.3%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Jacob Law Group, PLLC

Jacob Law Group, PLLC has accumulated 87 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 32 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-11, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Jacob Law Group, PLLC reports a 92% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Jacob Law Group, PLLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Jacob Law Group, PLLC have?

Jacob Law Group, PLLC has received 87 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Jacob Law Group, PLLC respond to complaints on time?

Jacob Law Group, PLLC has a 92% timely response rate to CFPB complaints.

What is the most common complaint about Jacob Law Group, PLLC?

The most common issue reported against Jacob Law Group, PLLC is "Communication tactics" in the "Debt collection" product category.

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