CFPB · Single-product concentration
Genesys National Recovery, Inc.
52 CFPB complaints · 98.1% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Genesys National Recovery, Inc.: 98.1% of 52 CFPB complaints sit in "Debt collection". Timely 13.5% · relief 0%. Allegations, not findings.
- Single-product concentration
- +140% filings 2018 to 2026
CFPB relief outcome brief
CCDB company genesys-national-recovery-inc
0% relief · 13.5% timely · 52 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Genesys National Recovery, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Genesys National Recovery, Inc.'s 52 filings include narrative text
48.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Genesys National Recovery, Inc. complaint mix by product
- Debt collection 51 98.1% – 0% relief
- Credit reporting 1 1.9% – 0% relief
How Genesys National Recovery, Inc.'s 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 51 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Genesys National Recovery, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- PR
- 67.3% of this company's filings
Genesys National Recovery, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 12
- +140% vs 2018
Top States
| State | Complaints |
|---|---|
| PR | 35 |
| NC | 8 |
| FL | 2 |
| VA | 1 |
| MI | 1 |
| IA | 1 |
| NY | 1 |
| TX | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 26 |
| Communication tactics | 10 |
| Threatened to contact someone or share information improperly | 6 |
| Attempts to collect debt not owed | 5 |
| Written notification about debt | 3 |
| Electronic communications | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 5 | 40% |
| 2019 | 2 | 0% |
| 2020 | 4 | 0% |
| 2021 | 5 | 0% |
| 2022 | 8 | 37.5% |
| 2023 | 6 | 0% |
| 2024 | 2 | 100% |
| 2025 | 8 | 0% |
| 2026 | 12 | 0% |
Source: CFPB Consumer Complaint Database
Genesys National Recovery, Inc. filings cluster in one product
Genesys National Recovery, Inc.'s 52 logged complaints stay concentrated: only 9 states show a filing. 48.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-05-29.
Genesys National Recovery, Inc. answers 13.5% of complaints inside the CFPB's tracked window and closes 69.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Genesys National Recovery, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Genesys National Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 52.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 13.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Genesys National Recovery, Inc. (13.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration