CFPB · Mid-pack CFPB posture

Financial Solutions Group, LLC

12 CFPB complaints · 10 states · top issue Fraud or scam.

12 CFPB complaints

Financial Solutions Group, LLC has 12 consumer complaints in the CFPB public database. Timely response is 41.7%; 75% closed with relief; top product Debt or credit management. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • -83.3% filings 2023 to 2026

CFPB relief outcome brief

CCDB company financial-solutions-group-llc

75% relief · 41.7% timely · 12 filings · Debt or credit management

Nearest relief peer: Credit Glory LLC (11.9% relief)

Financial Solutions Group, L…75%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Financial Solutions Group, LLC and nearest filing-volume peers

Financial Solutions Group, LLC closes 75% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 12 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 41.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 75.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Financial Solutions Group, LLC complaint mix by product

Total complaints: 12

Financial Solutions Group, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 12 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt or: 6 complaints (50.0%), resolution 50.0% Debt or 50.0% Credit reporting,: 3 complaints (25.0%), resolution 100.0% Credit reporting, 25.0% Credit card: 2 complaints (16.7%), resolution 100.0% Credit card 16.7% Credit card: 1 complaints (8.3%), resolution 100.0% Credit card 8.3%
  • Debt or 6 50.0% 50% relief
  • Credit reporting, 3 25.0% 100% relief
  • Credit card 2 16.7% 100% relief
  • Credit card 1 8.3% 100% relief

How Financial Solutions Group, LLC's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt or credit management 6
Credit reporting, credit repair services, or other personal consumer reports 3
Credit card or prepaid card 2
Credit card 1

Where Financial Solutions Group, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
16.7% of this company's filings
TX2OH2MI1HI1CO1NV1FL1WV1

Financial Solutions Group, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-83.3% vs 2023
02468 2023202420252026 1

Top States

State Complaints
TX 2
OH 2
MI 1
HI 1
CO 1
NV 1
FL 1
WV 1
MD 1
IL 1

Top Issues

Issue Complaints
Fraud or scam 2
Problem with a purchase shown on your statement 2
Didn't provide services promised 2
Unauthorized withdrawals or charges 2
Confusing or misleading advertising or marketing 1
Struggling to pay your bill 1
Charged upfront or unexpected fees 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2023 6 50%
2024 4 50%
2025 1 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Financial Solutions Group, LLC

Financial Solutions Group, LLC's 12 logged complaints stay concentrated: only 10 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-04-07.

Financial Solutions Group, LLC answers 41.7% of complaints inside the CFPB's tracked window and closes 8.3% with a written explanation. 75% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Financial Solutions Group, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Financial Solutions Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Financial Solutions Group, LLC (41.7% timely; 75% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture