Total complaints
10
Filed since 2023
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows Financial Solutions Group, LLC's complaint history from CFPB public records. 10 consumers have filed complaints since 2023. The company has a 50% timely response rate and has provided relief in 90% of cases.
Total complaints
10
Filed since 2023
Timely response
50%
CFPB-tracked response window
Relief rate
90%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Financial Solutions Group, LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt or credit management | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card or prepaid card | 2 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| OH | 2 |
| MD | 1 |
| WV | 1 |
| HI | 1 |
| IL | 1 |
| TX | 1 |
| CO | 1 |
| MI | 1 |
| NV | 1 |
| Issue | Complaints |
|---|---|
| Problem with a purchase shown on your statement | 2 |
| Unauthorized withdrawals or charges | 2 |
| Fraud or scam | 2 |
| Didn't provide services promised | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Struggling to pay your bill | 1 |
| Problem with customer service | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 6 | 50% |
| 2024 | 3 | 66.7% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Financial Solutions Group, LLC has accumulated 10 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2025-11-17, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Financial Solutions Group, LLC reports a 50% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 90% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt or credit management", and the single most common underlying issue is "Problem with a purchase shown on your statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Financial Solutions Group, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Financial Solutions Group, LLC has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Financial Solutions Group, LLC has a 50% timely response rate to CFPB complaints.
The most common issue reported against Financial Solutions Group, LLC is "Problem with a purchase shown on your statement" in the "Debt or credit management" product category.
Read our methodology — how this data is sourced, computed, and verified.