2026 data Public-data reference. official source

Eastern Asset Services LLC

19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

19 consumer complaints filed with the CFPB

This profile shows Eastern Asset Services LLC's complaint history from CFPB public records. 19 consumers have filed complaints since 2016. The company has a 57.9% timely response rate and has provided relief in 0% of cases.

19
Total Complaints
57.9%
Timely Response
5.3%
Disputed
0%
Relief Provided
12
States Active
2016
Since

Total complaints

19

Filed since 2016

Timely response

57.9%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 57.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Eastern Asset Services LLC complaint mix by product

Total complaints: 19

Eastern Asset Services LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 19 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 18 complaints (94.7%), resolution 0.0% Debt collection 94.7% Credit reporting: 1 complaints (5.3%), resolution 0.0%
  • Debt collection 18 94.7% 0% relief
  • Credit reporting 1 5.3% 0% relief

How Eastern Asset Services LLC's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 18
Credit reporting or other personal consumer reports 1

Top States

State Complaints
CA 5
OH 2
MI 2
TX 2
AZ 1
IL 1
NY 1
CO 1
GA 1
MO 1
VA 1
AL 1

Top Issues

Issue Complaints
Communication tactics 5
Took or threatened to take negative or legal action 3
Attempts to collect debt not owed 2
Taking/threatening an illegal action 2
False statements or representation 2
Written notification about debt 1
Cont'd attempts collect debt not owed 1
Threatened to contact someone or share information improperly 1
Improper contact or sharing of info 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2016 4 75%
2017 5 60%
2018 2 50%
2019 1 100%
2020 1 100%
2021 2 100%
2024 2 0%
2025 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Eastern Asset Services LLC

Eastern Asset Services LLC has accumulated 19 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-09-04, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Eastern Asset Services LLC reports a 57.9% timely-response rate and has closed 73.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Eastern Asset Services LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Eastern Asset Services LLC have?

Eastern Asset Services LLC has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Eastern Asset Services LLC respond to complaints on time?

Eastern Asset Services LLC has a 57.9% timely response rate to CFPB complaints.

What is the most common complaint about Eastern Asset Services LLC?

The most common issue reported against Eastern Asset Services LLC is "Communication tactics" in the "Debt collection" product category.

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