CFPB · Single-product concentration

Eagle Home Mortgage, LLC

119 CFPB complaints · 98.3% in "Mortgage" · top issue Application, originator, mortgage broker.

119 CFPB complaints

Eagle Home Mortgage, LLC: 98.3% of 119 CFPB complaints sit in "Mortgage". Timely 98.3% · relief 5.9%. Allegations, not findings.

  • Single-product concentration
  • -80% filings 2012 to 2020

CFPB relief outcome brief

CCDB company eagle-home-mortgage-llc

5.9% relief · 98.3% timely · 119 filings · Mortgage

Nearest relief peer: The J. G. Wentworth Company (5.9% relief)

Eagle Home Mortgage, LLC (th…5.9%Capital Link Management, LLC0%Credit Counsel, Inc.0%Business Processing Solution…0%BWW Law Group, LLC0%
Closed-with-relief % among Eagle Home Mortgage, LLC and nearest filing-volume peers

Eagle Home Mortgage, LLC closes 5.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Eagle Home Mortgage, LLC's 119 filings include narrative text

43.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Eagle Home Mortgage, LLC complaint mix by product

Total complaints: 119

Eagle Home Mortgage, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 119 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 117 complaints (98.3%), resolution 6.0% Mortgage 98.3% Credit reporting,: 2 complaints (1.7%), resolution 0.0%
  • Mortgage 117 98.3% 6% relief
  • Credit reporting, 2 1.7% 0% relief

How Eagle Home Mortgage, LLC's 119 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 117
Credit reporting, credit repair services, or other personal consumer reports 2

Where Eagle Home Mortgage, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
27.7% of this company's filings
FL33TX17CA16NV7MD6WA6CO5NC4

Eagle Home Mortgage, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2020
1
-80% vs 2012
0102030 201220132014201520162017201820192020 1

Top States

State Complaints
FL 33
TX 17
CA 16
NV 7
MD 6
WA 6
CO 5
NC 4
OR 4
GA 4
VA 3
UT 3
MN 2
SC 2
DE 1
NJ 1
IL 1
AZ 1
WI 1
NY 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 25
Applying for a mortgage or refinancing an existing mortgage 21
Closing on a mortgage 21
Loan servicing, payments, escrow account 13
Settlement process and costs 10
Credit decision / Underwriting 10
Trouble during payment process 6
Loan modification,collection,foreclosure 6
Incorrect information on your report 3
Struggling to pay mortgage 2
Other 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2012 5 100%
2013 7 100%
2014 13 100%
2015 14 85.7%
2016 22 100%
2017 18 100%
2018 13 100%
2019 26 100%
2020 1 100%

Source: CFPB Consumer Complaint Database

Eagle Home Mortgage, LLC filings cluster in one product

Eagle Home Mortgage, LLC's 119 logged complaints stay concentrated: only 20 states show a filing. 43.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2020-01-17.

Eagle Home Mortgage, LLC answers 98.3% of complaints inside the CFPB's tracked window and closes 92.4% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Eagle Home Mortgage, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Eagle Home Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Eagle Home Mortgage, LLC (98.3% timely; 5.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration