CFPB · Narrative-heavy record
Direct Cash LLC
15 CFPB complaints · 86.7% with narratives · top issue Can't stop withdrawals from your bank account.
Direct Cash LLC: 86.7% of 15 filings include consumer narratives. Timely 80% · relief 6.7% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2019 to 2026
CFPB relief outcome brief
CCDB company direct-cash-llc
6.7% relief · 80% timely · 15 filings · Debt collection
Same-product relief peers
Nearest relief peer: Paramount Capital Group, Inc. (6.7% relief)
Direct Cash LLC closes 6.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Direct Cash LLC's 15 filings include narrative text
86.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Direct Cash LLC complaint mix by product
- Debt collection 7 46.7% – 14% relief
- Payday loan, 4 26.7% – 0% relief
- Payday loan, 4 26.7% – 0% relief
How Direct Cash LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Payday loan, title loan, or personal loan | 4 |
Concentrated filing states for Direct Cash LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 86.7% of this company's filings
Direct Cash LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2019
Top States
| State | Complaints |
|---|---|
| TX | 13 |
| MO | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Can't stop withdrawals from your bank account | 2 |
| Took or threatened to take negative or legal action | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| False statements or representation | 1 |
| Written notification about debt | 1 |
| Received a loan you didn't apply for | 1 |
| Communication tactics | 1 |
| Charged fees or interest you didn't expect | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2022 | 3 | 0% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Direct Cash LLC's narrative-rich complaint ledger
Direct Cash LLC's 15 logged complaints stay concentrated: only 2 states show a filing. 86.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-05-18.
Direct Cash LLC answers 80% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Can't stop withdrawals from your bank account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Direct Cash LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Direct Cash LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Direct Cash LLC (80% timely; 6.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record