Total complaints
10
Filed since 2019
2026 data Public-data reference. official source
Direct Cash LLC
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows Direct Cash LLC's complaint history from CFPB public records. 10 consumers have filed complaints since 2019. The company has a 90% timely response rate and has provided relief in 10% of cases.
10
Total Complaints
90%
Timely Response
0%
Disputed
10%
Relief Provided
2
States Active
2019
Since
Timely response
90%
CFPB-tracked response window
Relief rate
10%
Closed with monetary or non-monetary relief
Timely response rate 90.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 10.0%
Industry median
Share closed with monetary or non-monetary relief.
Direct Cash LLC complaint mix by product
- Debt collection 6 60.0% – 17% relief
- Payday loan, 2 20.0% – 0% relief
- Payday loan, 2 20.0% – 0% relief
How Direct Cash LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
Top States
| State | Complaints |
|---|---|
| TX | 8 |
| MO | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 1 |
| Communication tactics | 1 |
| Can't stop withdrawals from your bank account | 1 |
| Written notification about debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Received a loan you didn't apply for | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2022 | 1 | 0% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Direct Cash LLC
Direct Cash LLC has accumulated 10 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2025-08-18, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Direct Cash LLC reports a 90% timely-response rate and has closed 90% of cases with a written explanation to the consumer. 10% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Direct Cash LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Direct Cash LLC have?
Direct Cash LLC has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Direct Cash LLC respond to complaints on time?
Direct Cash LLC has a 90% timely response rate to CFPB complaints.
What is the most common complaint about Direct Cash LLC?
The most common issue reported against Direct Cash LLC is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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