2026 data Public-data reference. official source

CrediautoUSA Financial Company LLC

14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

14 consumer complaints filed with the CFPB

This profile shows CrediautoUSA Financial Company LLC's complaint history from CFPB public records. 14 consumers have filed complaints since 2016. The company has a 7.1% timely response rate and has provided relief in 0% of cases.

14
Total Complaints
7.1%
Timely Response
0%
Disputed
0%
Relief Provided
10
States Active
2016
Since

Total complaints

14

Filed since 2016

Timely response

7.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 7.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

CrediautoUSA Financial Company LLC complaint mix by product

Total complaints: 14

CrediautoUSA Financial Company LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 14 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 3 complaints (21.4%), resolution 0.0% Credit reporting, 21.4% Credit reporting: 3 complaints (21.4%), resolution 0.0% Credit reporting 21.4% Debt collection: 3 complaints (21.4%), resolution 0.0% Debt collection 21.4% Vehicle loan: 2 complaints (14.3%), resolution 0.0% Vehicle loan 14.3% Checking or: 1 complaints (7.1%), resolution 0.0% Checking or 7.1% Prepaid card: 1 complaints (7.1%), resolution 0.0% Prepaid card 7.1% Consumer Loan: 1 complaints (7.1%), resolution 0.0% Consumer Loan 7.1%
  • Credit reporting, 3 21.4% 0% relief
  • Credit reporting 3 21.4% 0% relief
  • Debt collection 3 21.4% 0% relief
  • Vehicle loan 2 14.3% 0% relief
  • Checking or 1 7.1% 0% relief
  • Prepaid card 1 7.1% 0% relief
  • Consumer Loan 1 7.1% 0% relief

How CrediautoUSA Financial Company LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting or other personal consumer reports 3
Debt collection 3
Vehicle loan or lease 2
Checking or savings account 1
Prepaid card 1
Consumer Loan 1

Top States

State Complaints
AR 3
TX 2
CA 2
NV 1
VA 1
MD 1
NJ 1
GA 1
NY 1
TN 1

Top Issues

Issue Complaints
Improper use of your report 4
Attempts to collect debt not owed 3
Incorrect information on your report 2
Problem with a lender or other company charging your account 1
Credit monitoring or identity theft protection services 1
Problem with a purchase or transfer 1
Taking out the loan or lease 1
Getting a loan or lease 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2022 2 0%
2023 2 0%
2024 2 0%
2025 5 0%
2026 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CrediautoUSA Financial Company LLC

CrediautoUSA Financial Company LLC has accumulated 14 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-02-11, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CrediautoUSA Financial Company LLC reports a 7.1% timely-response rate and has closed 7.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CrediautoUSA Financial Company LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CrediautoUSA Financial Company LLC have?

CrediautoUSA Financial Company LLC has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CrediautoUSA Financial Company LLC respond to complaints on time?

CrediautoUSA Financial Company LLC has a 7.1% timely response rate to CFPB complaints.

What is the most common complaint about CrediautoUSA Financial Company LLC?

The most common issue reported against CrediautoUSA Financial Company LLC is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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