Total complaints
10
Filed since 2015
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows Cliff's Finance Co., Inc.'s complaint history from CFPB public records. 10 consumers have filed complaints since 2015. The company has a 70% timely response rate and has provided relief in 10% of cases.
Total complaints
10
Filed since 2015
Timely response
70%
CFPB-tracked response window
Relief rate
10%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Cliff's Finance Co., Inc.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 4 |
| Credit reporting or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| TX | 10 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 2 |
| Communication tactics | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Disclosure verification of debt | 1 |
| Took or threatened to take negative or legal action | 1 |
| Fraud or scam | 1 |
| Getting the loan | 1 |
| Problems when you are unable to pay | 1 |
| Unexpected or other fees | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2017 | 2 | 100% |
| 2019 | 1 | 0% |
| 2023 | 2 | 100% |
| 2024 | 2 | 50% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Cliff's Finance Co., Inc. has accumulated 10 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-02-17, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Cliff's Finance Co., Inc. reports a 70% timely-response rate and has closed 90% of cases with a written explanation to the consumer. 10% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Cliff's Finance Co., Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Cliff's Finance Co., Inc. has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Cliff's Finance Co., Inc. has a 70% timely response rate to CFPB complaints.
The most common issue reported against Cliff's Finance Co., Inc. is "Improper use of your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.