CFPB · Single-product concentration

Clay Chapman Iwamura Pulice & Nervell

23 CFPB complaints · 73.9% in "Debt collection" · top issue Disclosure verification of debt.

23 CFPB complaints

Clay Chapman Iwamura Pulice & Nervell: 73.9% of 23 CFPB complaints sit in "Debt collection". Timely 60.9% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -93.3% filings 2014 to 2025

CFPB relief outcome brief

CCDB company clay-chapman-iwamura-pulice-nervell

0% relief · 60.9% timely · 23 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Clay Chapman Iwamura Pulice …0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Clay Chapman Iwamura Pulice & Nervell and nearest filing-volume peers

Clay Chapman Iwamura Pulice & Nervell closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 23 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 60.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Clay Chapman Iwamura Pulice & Nervell complaint mix by product

Total complaints: 23

Clay Chapman Iwamura Pulice & Nervell complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 23 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 17 complaints (73.9%), resolution 0.0% Debt collection 73.9% Mortgage: 5 complaints (21.7%), resolution 0.0% Mortgage 21.7% Payday loan,: 1 complaints (4.3%), resolution 0.0%
  • Debt collection 17 73.9% 0% relief
  • Mortgage 5 21.7% 0% relief
  • Payday loan, 1 4.3% 0% relief

How Clay Chapman Iwamura Pulice & Nervell's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 17
Mortgage 5
Payday loan, title loan, or personal loan 1

Concentrated filing states for Clay Chapman Iwamura Pulice & Nervell

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
HI
95.7% of this company's filings
HI22CA1

Clay Chapman Iwamura Pulice & Nervell falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-93.3% vs 2014
05101520 20142015201720222025 1

Top States

State Complaints
HI 22
CA 1

Top Issues

Issue Complaints
Disclosure verification of debt 12
Loan modification,collection,foreclosure 3
Taking/threatening an illegal action 3
Cont'd attempts collect debt not owed 2
Struggling to pay mortgage 1
Loan servicing, payments, escrow account 1
Getting the loan 1

Yearly Trend

Year Complaints Timely
2014 15 93.3%
2015 1 0%
2017 5 0%
2022 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database

Clay Chapman Iwamura Pulice & Nervell filings cluster in one product

Clay Chapman Iwamura Pulice & Nervell's 23 logged complaints stay concentrated: only 2 states show a filing. Only 26.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-07-16.

Clay Chapman Iwamura Pulice & Nervell answers 60.9% of complaints inside the CFPB's tracked window and closes 60.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Clay Chapman Iwamura Pulice & Nervell.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Clay Chapman Iwamura Pulice & Nervell: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Clay Chapman Iwamura Pulice & Nervell (60.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration