2026 data Public-data reference. official source

Citi Management Group, LLC

54 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

54 consumer complaints filed with the CFPB

This profile shows Citi Management Group, LLC's complaint history from CFPB public records. 54 consumers have filed complaints since 2015. The company has a 46.3% timely response rate and has provided relief in 0% of cases.

54
Total Complaints
46.3%
Timely Response
3.7%
Disputed
0%
Relief Provided
29
States Active
2015
Since

Total complaints

54

Filed since 2015

Timely response

46.3%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 46.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Citi Management Group, LLC complaint mix by product

Total complaints: 54

Citi Management Group, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 54 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 49 complaints (90.7%), resolution 0.0% Debt collection 90.7% Payday loan: 4 complaints (7.4%), resolution 0.0% Payday loan 7.4% Credit card: 1 complaints (1.9%), resolution 0.0%
  • Debt collection 49 90.7% 0% relief
  • Payday loan 4 7.4% 0% relief
  • Credit card 1 1.9% 0% relief

How Citi Management Group, LLC's 54 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 49
Payday loan 4
Credit card 1

Top States

State Complaints
TX 13
CA 4
LA 3
WI 3
OH 2
FL 2
MI 2
CT 2
VA 2
IL 2
MA 1
MD 1
ID 1
IA 1
MO 1
ME 1
WA 1
NY 1
SC 1
NC 1

Top Issues

Issue Complaints
Communication tactics 15
Taking/threatening an illegal action 11
Cont'd attempts collect debt not owed 10
Improper contact or sharing of info 6
Disclosure verification of debt 3
Can't contact lender 3
Threatened to contact someone or share information improperly 2
Payment to acct not credited 1
Took or threatened to take negative or legal action 1
False statements or representation 1
Advertising and marketing 1

Yearly Trend

Year Complaints Timely
2015 24 70.8%
2016 22 36.4%
2017 5 0%
2018 3 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Citi Management Group, LLC

Citi Management Group, LLC has accumulated 54 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2018-04-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Citi Management Group, LLC reports a 46.3% timely-response rate and has closed 61.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Citi Management Group, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Citi Management Group, LLC have?

Citi Management Group, LLC has received 54 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Citi Management Group, LLC respond to complaints on time?

Citi Management Group, LLC has a 46.3% timely response rate to CFPB complaints.

What is the most common complaint about Citi Management Group, LLC?

The most common issue reported against Citi Management Group, LLC is "Communication tactics" in the "Debt collection" product category.

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