CFPB · Single-product concentration
Citi Management Group, LLC
61 CFPB complaints · 88.5% in "Debt collection" · top issue Communication tactics.
Citi Management Group, LLC: 88.5% of 61 CFPB complaints sit in "Debt collection". Timely 42.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- -84% filings 2015 to 2018
CFPB relief outcome brief
CCDB company citi-management-group-llc
0% relief · 42.6% timely · 61 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Citi Management Group, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 61 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Citi Management Group, LLC complaint mix by product
- Debt collection 54 88.5% – 0% relief
- Payday loan 6 9.8% – 0% relief
- Credit card 1 1.6% – 0% relief
How Citi Management Group, LLC's 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 54 |
| Payday loan | 6 |
| Credit card | 1 |
Where Citi Management Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 23% of this company's filings
Citi Management Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 4
- -84% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 14 |
| CA | 5 |
| VA | 3 |
| LA | 3 |
| IL | 3 |
| WI | 3 |
| CT | 2 |
| KY | 2 |
| MI | 2 |
| FL | 2 |
| OH | 2 |
| MA | 1 |
| MN | 1 |
| NH | 1 |
| NC | 1 |
| SD | 1 |
| IA | 1 |
| ME | 1 |
| OR | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 15 |
| Cont'd attempts collect debt not owed | 12 |
| Taking/threatening an illegal action | 11 |
| Improper contact or sharing of info | 6 |
| Disclosure verification of debt | 5 |
| Can't contact lender | 4 |
| Threatened to contact someone or share information improperly | 2 |
| Received a loan I didn't apply for | 1 |
| Advertising and marketing | 1 |
| Payment to acct not credited | 1 |
| False statements or representation | 1 |
| Took or threatened to take negative or legal action | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 25 | 72% |
| 2016 | 26 | 30.8% |
| 2017 | 6 | 0% |
| 2018 | 4 | 0% |
Source: CFPB Consumer Complaint Database
Citi Management Group, LLC filings cluster in one product
Citi Management Group, LLC's 61 logged complaints stay concentrated: only 31 states show a filing. Only 37.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2018-04-19.
Citi Management Group, LLC answers 42.6% of complaints inside the CFPB's tracked window and closes 55.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Citi Management Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Citi Management Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 61.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 42.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Citi Management Group, LLC (42.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration