CFPB · Single-product concentration

Chelseamac, LLC dba Briteside Solutions

22 CFPB complaints · 90.9% in "Debt or credit management" · top issue Didn't provide services promised.

22 CFPB complaints

Chelseamac, LLC dba Briteside Solutions: 90.9% of 22 CFPB complaints sit in "Debt or credit management". Timely 90.9% · relief 81.8%. Allegations, not findings.

  • Single-product concentration
  • +400% filings 2021 to 2026

CFPB relief outcome brief

CCDB company chelseamac-llc-dba-briteside-solutions

81.8% relief · 90.9% timely · 22 filings · Debt or credit management

Nearest relief peer: Credit Glory LLC (11.9% relief)

Chelseamac, LLC dba Britesid…81.8%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Chelseamac, LLC dba Briteside Solutions and nearest filing-volume peers

Chelseamac, LLC dba Briteside Solutions closes 81.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Chelseamac, LLC dba Briteside Solutions's 22 filings include narrative text

59.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 90.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 81.8%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Chelseamac, LLC dba Briteside Solutions complaint mix by product

Total complaints: 22

Chelseamac, LLC dba Briteside Solutions complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 22 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt or: 20 complaints (90.9%), resolution 85.0% Debt or 90.9% Debt collection: 1 complaints (4.5%), resolution 100.0% Credit reporting,: 1 complaints (4.5%), resolution 0.0%
  • Debt or 20 90.9% 85% relief
  • Debt collection 1 4.5% 100% relief
  • Credit reporting, 1 4.5% 0% relief

How Chelseamac, LLC dba Briteside Solutions's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt or credit management 20
Debt collection 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Chelseamac, LLC dba Briteside Solutions complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
18.2% of this company's filings
FL4VA4TX3CO2CA2MA2PA1NJ1

Chelseamac, LLC dba Briteside Solutions rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
5
+400% vs 2021
0246810 20212023202420252026 5

Top States

State Complaints
FL 4
VA 4
TX 3
CO 2
CA 2
MA 2
PA 1
NJ 1
ID 1
IN 1
KY 1

Top Issues

Issue Complaints
Didn't provide services promised 16
Confusing or missing disclosures 2
Confusing or misleading advertising or marketing 2
Took or threatened to take negative or legal action 1
Unauthorized withdrawals or charges 1

Yearly Trend

Year Complaints Timely
2021 1 100%
2023 1 0%
2024 6 100%
2025 9 88.9%
2026 5 100%

Source: CFPB Consumer Complaint Database

Chelseamac, LLC dba Briteside Solutions filings cluster in one product

Chelseamac, LLC dba Briteside Solutions's 22 logged complaints stay concentrated: only 11 states show a filing. 59.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-05-12.

Chelseamac, LLC dba Briteside Solutions answers 90.9% of complaints inside the CFPB's tracked window and closes 18.2% with a written explanation. 81.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chelseamac, LLC dba Briteside Solutions.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Chelseamac, LLC dba Briteside Solutions: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Chelseamac, LLC dba Briteside Solutions (90.9% timely; 81.8% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration