Total complaints
14
Filed since 2021
2026 data Public-data reference. official source
Chelseamac, LLC dba Briteside Solutions
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows Chelseamac, LLC dba Briteside Solutions's complaint history from CFPB public records. 14 consumers have filed complaints since 2021. The company has a 85.7% timely response rate and has provided relief in 85.7% of cases.
14
Total Complaints
85.7%
Timely Response
0%
Disputed
85.7%
Relief Provided
10
States Active
2021
Since
Timely response
85.7%
CFPB-tracked response window
Relief rate
85.7%
Closed with monetary or non-monetary relief
Timely response rate 85.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 85.7%
Industry median
Share closed with monetary or non-monetary relief.
Chelseamac, LLC dba Briteside Solutions complaint mix by product
- Debt or 13 92.9% – 92% relief
- Credit reporting, 1 7.1% – 0% relief
How Chelseamac, LLC dba Briteside Solutions's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| VA | 3 |
| CO | 2 |
| FL | 2 |
| IN | 1 |
| NJ | 1 |
| CA | 1 |
| MA | 1 |
| KY | 1 |
| ID | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 10 |
| Confusing or misleading advertising or marketing | 2 |
| Confusing or missing disclosures | 1 |
| Unauthorized withdrawals or charges | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2023 | 1 | 0% |
| 2024 | 3 | 100% |
| 2025 | 8 | 87.5% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Chelseamac, LLC dba Briteside Solutions
Chelseamac, LLC dba Briteside Solutions has accumulated 14 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chelseamac, LLC dba Briteside Solutions reports a 85.7% timely-response rate and has closed 14.3% of cases with a written explanation to the consumer. 85.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt or credit management", and the single most common underlying issue is "Didn't provide services promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chelseamac, LLC dba Briteside Solutions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Chelseamac, LLC dba Briteside Solutions have?
Chelseamac, LLC dba Briteside Solutions has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Chelseamac, LLC dba Briteside Solutions respond to complaints on time?
Chelseamac, LLC dba Briteside Solutions has a 85.7% timely response rate to CFPB complaints.
What is the most common complaint about Chelseamac, LLC dba Briteside Solutions?
The most common issue reported against Chelseamac, LLC dba Briteside Solutions is "Didn't provide services promised" in the "Debt or credit management" product category.
Read our methodology — how this data is sourced, computed, and verified.
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