CFPB · Single-product concentration
Chaplain Financial Services LLC
52 CFPB complaints · 92.3% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Chaplain Financial Services LLC: 92.3% of 52 CFPB complaints sit in "Debt collection". Timely 11.5% · relief 0%. Allegations, not findings.
- Single-product concentration
- -80% filings 2016 to 2020
CFPB relief outcome brief
CCDB company chaplain-financial-services-llc
0% relief · 11.5% timely · 52 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Chaplain Financial Services LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Chaplain Financial Services LLC's 52 filings include narrative text
55.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Chaplain Financial Services LLC complaint mix by product
- Debt collection 48 92.3% – 0% relief
- Payday loan 3 5.8% – 0% relief
- Credit reporting, 1 1.9% – 0% relief
How Chaplain Financial Services LLC's 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 48 |
| Payday loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Chaplain Financial Services LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 9.6% of this company's filings
Chaplain Financial Services LLC falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 1
- -80% vs 2016
Top States
| State | Complaints |
|---|---|
| IL | 5 |
| TX | 5 |
| DC | 4 |
| CA | 4 |
| FL | 3 |
| NC | 2 |
| NJ | 2 |
| WI | 2 |
| SD | 2 |
| IA | 1 |
| UT | 1 |
| OR | 1 |
| MA | 1 |
| NM | 1 |
| MD | 1 |
| ND | 1 |
| TN | 1 |
| OH | 1 |
| AL | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 13 |
| Cont'd attempts collect debt not owed | 10 |
| Communication tactics | 8 |
| Attempts to collect debt not owed | 7 |
| Threatened to contact someone or share information improperly | 3 |
| Disclosure verification of debt | 2 |
| Taking/threatening an illegal action | 2 |
| Written notification about debt | 2 |
| Charged fees or interest I didn't expect | 1 |
| Received a loan I didn't apply for | 1 |
| Can't contact lender | 1 |
| Incorrect information on your report | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 5 | 0% |
| 2017 | 45 | 13.3% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Chaplain Financial Services LLC filings cluster in one product
Chaplain Financial Services LLC's 52 logged complaints stay concentrated: only 29 states show a filing. 55.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2020-03-05.
Chaplain Financial Services LLC answers 11.5% of complaints inside the CFPB's tracked window and closes 78.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chaplain Financial Services LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Chaplain Financial Services LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 52.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 11.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Chaplain Financial Services LLC (11.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration