CFPB · Single-product concentration

Cascade Collections, Inc.

38 CFPB complaints · 89.5% in "Debt collection" · top issue Disclosure verification of debt.

38 CFPB complaints

Cascade Collections, Inc.: 89.5% of 38 CFPB complaints sit in "Debt collection". Timely 21.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2014 to 2025

CFPB relief outcome brief

CCDB company cascade-collections-inc

0% relief · 21.1% timely · 38 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Cascade Collections, Inc. (t…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Cascade Collections, Inc. and nearest filing-volume peers

Cascade Collections, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Cascade Collections, Inc.'s 38 filings include narrative text

50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 21.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Cascade Collections, Inc. complaint mix by product

Total complaints: 38

Cascade Collections, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 38 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 34 complaints (89.5%), resolution 0.0% Debt collection 89.5% Credit reporting,: 4 complaints (10.5%), resolution 0.0% Credit reporting, 10.5%
  • Debt collection 34 89.5% 0% relief
  • Credit reporting, 4 10.5% 0% relief

How Cascade Collections, Inc.'s 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 34
Credit reporting, credit repair services, or other personal consumer reports 4

Where Cascade Collections, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OR
34.2% of this company's filings
OR13AZ3CA3TX2PA2LA2WA2MO1

Cascade Collections, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
1
0% vs 2014
02468 20142015201620172018201920202021202220242025 1

Top States

State Complaints
OR 13
AZ 3
CA 3
TX 2
PA 2
LA 2
WA 2
MO 1
KS 1
FL 1
UT 1
TN 1
NY 1
DC 1
CO 1
NC 1
MD 1

Top Issues

Issue Complaints
Disclosure verification of debt 8
Attempts to collect debt not owed 7
Written notification about debt 5
False statements or representation 5
Incorrect information on your report 4
Cont'd attempts collect debt not owed 3
Improper contact or sharing of info 2
Took or threatened to take negative or legal action 2
Threatened to contact someone or share information improperly 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2014 1 0%
2015 7 42.9%
2016 5 0%
2017 6 0%
2018 6 0%
2019 2 0%
2020 2 50%
2021 5 40%
2022 1 0%
2024 2 100%
2025 1 0%

Source: CFPB Consumer Complaint Database

Cascade Collections, Inc. filings cluster in one product

Cascade Collections, Inc.'s 38 logged complaints stay concentrated: only 17 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-11-29.

Cascade Collections, Inc. answers 21.1% of complaints inside the CFPB's tracked window and closes 97.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cascade Collections, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Cascade Collections, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Cascade Collections, Inc. (21.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration