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Butte County Credit Bureau

21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

21 consumer complaints filed with the CFPB

This profile shows Butte County Credit Bureau's complaint history from CFPB public records. 21 consumers have filed complaints since 2013. The company has a 66.7% timely response rate and has provided relief in 0% of cases.

21
Total Complaints
66.7%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
2013
Since

Total complaints

21

Filed since 2013

Timely response

66.7%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 66.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Butte County Credit Bureau complaint mix by product

Total complaints: 21

Butte County Credit Bureau complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 21 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 20 complaints (95.2%), resolution 0.0% Debt collection 95.2% Credit reporting,: 1 complaints (4.8%), resolution 0.0%
  • Debt collection 20 95.2% 0% relief
  • Credit reporting, 1 4.8% 0% relief

How Butte County Credit Bureau's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 20
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
CA 19
MI 1
AZ 1

Top Issues

Issue Complaints
Written notification about debt 6
Cont'd attempts collect debt not owed 4
Attempts to collect debt not owed 4
Took or threatened to take negative or legal action 2
Disclosure verification of debt 2
Communication tactics 1
Problem with a credit reporting company's investigation into an existing problem 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2013 2 50%
2015 2 50%
2016 1 0%
2017 6 66.7%
2018 3 66.7%
2019 4 100%
2021 1 100%
2022 1 0%
2023 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Butte County Credit Bureau

Butte County Credit Bureau has accumulated 21 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2023-12-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Butte County Credit Bureau reports a 66.7% timely-response rate and has closed 95.2% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Butte County Credit Bureau: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Butte County Credit Bureau have?

Butte County Credit Bureau has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Butte County Credit Bureau respond to complaints on time?

Butte County Credit Bureau has a 66.7% timely response rate to CFPB complaints.

What is the most common complaint about Butte County Credit Bureau?

The most common issue reported against Butte County Credit Bureau is "Written notification about debt" in the "Debt collection" product category.

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