Atlantic Union Bankshares, Inc.
235 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Atlantic Union Bankshares, Inc. complaint mix by product
- Checking or 142 63.7% – 21% relief
- Mortgage 40 17.9% – 20% relief
- Money transfer, 13 5.8% – 8% relief
- Credit reporting, 10 4.5% – 20% relief
- Vehicle loan 8 3.6% – 0% relief
- Credit card 5 2.2% – 20% relief
- Credit reporting 5 2.2% – 40% relief
How Atlantic Union Bankshares, Inc.'s 235 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 142 |
| Mortgage | 40 |
| Money transfer, virtual currency, or money service | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Vehicle loan or lease | 8 |
| Credit card | 5 |
| Credit reporting or other personal consumer reports | 5 |
| Payday loan, title loan, or personal loan | 5 |
| Debt collection | 4 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| VA | 161 |
| MD | 28 |
| NC | 19 |
| SC | 3 |
| GA | 3 |
| MA | 2 |
| DC | 2 |
| WV | 2 |
| LA | 2 |
| NY | 2 |
| DE | 1 |
| CA | 1 |
| OH | 1 |
| FL | 1 |
| OR | 1 |
| NE | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 97 |
| Trouble during payment process | 19 |
| Opening an account | 13 |
| Problem caused by your funds being low | 13 |
| Closing an account | 11 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Incorrect information on your report | 9 |
| Fraud or scam | 8 |
| Problem with a lender or other company charging your account | 8 |
| Struggling to pay mortgage | 6 |
| Closing on a mortgage | 4 |
| Problem with a purchase shown on your statement | 3 |
| Getting a loan or lease | 3 |
| Other transaction problem | 3 |
| Attempts to collect debt not owed | 3 |
| Improper use of your report | 3 |
| Problems at the end of the loan or lease | 2 |
| Managing the loan or lease | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Problem when making payments | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 11 | 100% |
| 2019 | 22 | 100% |
| 2020 | 12 | 100% |
| 2021 | 15 | 100% |
| 2022 | 39 | 100% |
| 2023 | 29 | 100% |
| 2024 | 30 | 100% |
| 2025 | 45 | 100% |
| 2026 | 32 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Atlantic Union Bankshares, Inc.
Atlantic Union Bankshares, Inc.'s 235 logged complaints stay concentrated: only 17 states show a filing on record. Only 39.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2018 through 2026-06-25.
Atlantic Union Bankshares, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 18.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Atlantic Union Bankshares, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Atlantic Union Bankshares, Inc. have?
235, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Atlantic Union Bankshares, Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Atlantic Union Bankshares, Inc.?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.