CFPB · Single-product concentration
American Credit Adjusters
19 CFPB complaints · 78.9% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
American Credit Adjusters: 78.9% of 19 CFPB complaints sit in "Debt collection". Timely 94.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- -53.8% filings 2015 to 2016
CFPB relief outcome brief
CCDB company american-credit-adjusters
0% relief · 94.7% timely · 19 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
American Credit Adjusters closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of American Credit Adjusters's 19 filings include narrative text
42.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Credit Adjusters complaint mix by product
- Debt collection 15 78.9% – 0% relief
- Payday loan 4 21.1% – 0% relief
How American Credit Adjusters's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Payday loan | 4 |
Where American Credit Adjusters complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 10.5% of this company's filings
American Credit Adjusters falling annual filings
Annual filing volume from the CFPB public database
- 2016
- 6
- -53.8% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| LA | 2 |
| NY | 2 |
| IL | 2 |
| CA | 1 |
| OR | 1 |
| GA | 1 |
| TN | 1 |
| NC | 1 |
| FL | 1 |
| DE | 1 |
| SC | 1 |
| CT | 1 |
| PA | 1 |
| HI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 6 |
| Communication tactics | 4 |
| Can't contact lender | 3 |
| Disclosure verification of debt | 2 |
| Taking/threatening an illegal action | 2 |
| Charged fees or interest I didn't expect | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 13 | 100% |
| 2016 | 6 | 83.3% |
Source: CFPB Consumer Complaint Database
American Credit Adjusters filings cluster in one product
American Credit Adjusters's 19 logged complaints stay concentrated: only 15 states show a filing. 42.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2016-04-28.
American Credit Adjusters answers 94.7% of complaints inside the CFPB's tracked window and closes 89.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Credit Adjusters.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Credit Adjusters: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 19.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Credit Adjusters (94.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration