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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 2.9K–3.0K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I filed a complaint with the Consumer Financial Protection Bureau ( CFPB ). The incident report numbers for Citi Cards and XXXX XXXX are detailed above. I contacted XXXX XXXX on the XXXX to provide the next payment. I was told the party assigned to my account was out sick. A phone call was returned 1
I filed a complaint with the Consumer Financial Protection Bureau ( CFPB ). The incident report numbers for XXXX XXXX and XXXX XXXX are detailed above. I contacted XXXX XXXX on the XXXX to provide the next payment. I was told the party assigned to my account was out sick. A phone call was returned 3
I filed a formal complaint/request with Bank of America to wrap up those fees and interest before squaring up and also to reclaim some sort of further compensation for their continued ineptitude and general inability to function as a reliable financial institution for my very basic needs. On XX/XX/2018 1
I filed a fraud report and they closed the original account and opened a new one. However 1
I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX 1
I filed a police report with the XXXX XXXX police. I reported that my phone had been lost or stolen. I said I did not want to press charges because I did not know that my accounts were being hacked and my money was being drained from my accounts. 1
I filed a report about it with the union. They wouldn't raise either my credit score or that of my mother-in-law 1
I filed a resolution dispute with the CFPB 1
I filed a third billing dispute to Citi requesting that Citi investigate the matter and provide me with documentary evidence of the unauthorized transaction pursuant to 12 CR 1026.13 ( f ) ( 2 ) ( please see attached dispute letter and accompanying exhibits A through M ). 1
I filed an FTC Identity Theft Report ( FTC Report Number : XXXX ) confirming the compromise of my personal information. Despite notifying the credit bureau and invoking my rights under the FCRA 7
I filed an FTC Identity Theft Report to document that these accounts are fraudulent. 3
I filed an Identity Theft Report with the Federal Trade Commision ( Report # XXXX ). 1
I filed an Identity Theft statement with the FTC and sent it to TransUnion and XXXX. I spoke with TransUnion again by phone earlier this week 1
I filed an Identity Theft statement with the FTC and sent it to XXXX and Sofi. I spoke with XXXX again by phone earlier this week 1
I filed an Identity Theft statement with the FTC and sent it to XXXX and XXXX. I spoke with XXXX again by phone earlier this week 2
I filed claims at the XXXX XXXX branch in XXXX XXXX with rep XXXX XXXX. She advised I follow up with the Claims Department in a few days to check on the status. 1
I filed complaints with the Better Business Bureau ( BBB ) 1
I filed complaints with the Consumer Financial Protection Bureau ( CFPB ) on XX/XX/XXXX. 3
I filed formal disputes with TransUnion and Equifax 3
I filed multiple 25+ page Consumer Demands with the XXXX XXXX XXXX XXXX detailing specific calculations of its multi-million dollar liability for each account. XXXX cases are pending awaiting payment of billed XXXX fees and Answers in each case by the XXXX deadlines. I insist on 100% compliance with the FCRA 1
I filed my IDR recertification via fax 1
I filed police reports 1
I filed Preliminary Objections to the amended complaint under Pa.R.C.P. 1028 against TRUIST BANK. The statute of limitations bars TRUIST BANK 's claim. In XXXX 1
I filed Preliminary Objections to the amended complaint under Pa.R.C.P. XXXX against XXXX XXXX. The statute of limitations bars XXXXXXXX XXXX XXXX claim. In Pennsylvania 1
I filed the claim on XX/XX/XXXX. They denied my claim with no evidence on that same day 1
I filed the XXXX form. 1
I filed XXXX XXXX. I talked with my attorney 1
I filled a dispute to the collection agency however they still want me to pay the no return fees for the item I already returned. The email I received for the compa,Company believes it acted appropriately as authorized by contract or law,Diversified Adjustment Service 1
I filled out an application for Chase Freedom Unlimited credit card on XX/XX/XXXX and received an adverse action ( exhibit a ). On XX/XX/XXXX 1
I filled the rental application form and lease agreement. From XX/XX/XXXX to XXXX 1
I finally called the customer service number. They told me that he did in fact exist 1
I finally connected with XXXX '' who informed me that the XXXX needed to invoice Greensky w/i 24 - 48 business hours in order to be paid. I relayed this to XXXX. However 1
I finally connected with XXXX XXXX. She advised me to access an online portal to submit the documents necessary for loan modification and track the progress from there. I was never able to submit 1
I finally decided to check my voice messages. It was Flagstar with an important business matter that needed to be taking care of. I call Flagstar and they tell me I am late with XXXX payment. I went on to explain the situation and they tell me not to worry about it that XXXX has 60-days to transfer over all things related to the loan that was sold to them. I hang up with the Loan Specialist. I continue to get the calls and then I get my statement telling me I am still behind on my XXXX payment. Feeling a little perturbed 1
I finally demanded my call be escalated and I spoke with a Supervisor XXXX who was the first person who actually tried explaining to me and working with me to understand what the confusions was. To my surprise 1
I finally get a call in on the other line from the Claims Assistance Center 1
I finally got a refund but they still refused all efforts to learn more about the case. No wonder scammers seem to prefer to go through Paypal. I was never assigned a case number 1
I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. 1
I finally got an answer from one of the lending service people 1
I finally got my account unfrozen. 1
I FINALLY GOT XXXX XXXX EXTENSION NUMBER THROUGH ONE OF XXXX XXXX EMPLOYEE ( XXXX ). XXXX XXXX CALL ME ONLY FOUR TIMES IN THAT SAME YEAR AND A HALF BUT STILL REFUSED TO FIX THE PROBLEM THAT XXXXXXXX XXXX CREATED 1
I finally had time to call to sort out this problem over my winter vacation ( last week 1
I finally just shouted stop please you're not listening! '' but before I could finish the words she put me on hold ... for 23 mins. I realize my shout upset her but I was at my wits end with her failure to listen. So I waited. When she finally picked up 1
I finally on XX/XX/XXXX 1
I finally realized that I was scammed 1
I finally received an email from Apple Card requesting I submit my evidence 1
I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this 1
I finally received an explanation that there were allegedly issues with a different department 's staffing that posted the Loan Estimate virtual documents. 1
I finally secured employment. However 1
I finally sent another ( attached ) message detailing the reasons the letter was incorrect and requesting them to contact me with the correct information 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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