Total complaints
1
Filed since They
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I filed a fraud report and they closed the original account and opened a new one. However's complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since They
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I filed a fraud report and they closed the original account and opened a new one. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX fraud department is also collaborating by cancelling those cards right away and trying to get any funds back ( I have not heard back if they found any ) | 1 |
| State | Complaints |
|---|---|
| they said that they were not sure what the outcome would be after submitting the report | 1 |
| Issue | Complaints |
|---|---|
| regardless of me explaining I was being followed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I filed a fraud report and they closed the original account and opened a new one. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They made , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I filed a fraud report and they closed the original account and opened a new one. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX fraud department is also collaborating by cancelling those cards right away and trying to get any funds back ( I have not heard back if they found any )", and the single most common underlying issue is "regardless of me explaining I was being followed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I filed a fraud report and they closed the original account and opened a new one. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I filed a fraud report and they closed the original account and opened a new one. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I filed a fraud report and they closed the original account and opened a new one. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against I filed a fraud report and they closed the original account and opened a new one. However is "regardless of me explaining I was being followed" in the "XXXX fraud department is also collaborating by cancelling those cards right away and trying to get any funds back ( I have not heard back if they found any )" product category.
Read our methodology — how this data is sourced, computed, and verified.