2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 2.9K–2.9K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I feel that if ANYONE calls in from an agency of any kind 1
I feel that Synchrony Bank is showing unfair business practices. I have never been late 1
I feel that they are not motivated to correct anything. 1
I feel that this decision was unfair 1
I feel that this is enough to invoke a XXXX XXXX claim. My family and I can no longer take this. Please do something about this mess 1
I feel the need to seek help and protection. My last communication to Mr. Cooper is below : I'm formally requesting the immediate removal of the Lender Fees '' on my official Mr. Cooper payoff. The Mr. Cooper payoff statement instructs me to pay HUD directly which is odd because Mr. Cooper is verbally telling me 1
I feel the weight of being unfairly judged for something I did not do. The law is designed to prevent exactly this kind of harm 2
I feel this deal shouldn't have been done because it is evident that the finance manager manipulated the numbers to make the sale work in their favor and a set-up for failure for me. On the contract 1
I feel this is an unfair practice 3
I feel this matter deserves some looking into by an outside agency. 1
I feel unprotected 1
I feel violated. They have enormous financial assets and should n't prey upon hard working Americans 1
I feel we should be able to rely on the billing statement and the information relayed by representatives. 1
I feel XXXX owes me money back for my deposit 1
I feel you exercised a poor business practice when you offered a 4.25 % interest after offering an initial rate of XXXX. It was explained yesterday that I am to claim this additional interest as Tax deduction ; however 1
I fell a little behind on my car payment. I really didn't think it was a big deal 1
I fell behind on the loan that defaulted and was never able to get it deferred. 1
I felt - lets change it for the next generation 1
I felt bad about this situation and searched online to find XXXX scams using cashier 's checks. I was worried but it was already XXXX XXXX. So I waited till next morning to call my bank and report this. I checked my bank and he had not refunded the money which I expected. My bank opened a fraud case and I am currently waiting to hear back on this case. I called him and texted but there is no answer. 1
I felt bad about this situation and searched online to find XXXX scams using cashier 's checks. I was worried but it was already XXXXXXXX XXXX. So I waited till next morning to call my bank and report this. I checked my bank and he had not refunded the money which I expected. My bank opened a fraud case but they said that since I authorized the XXXX transaction 1
I felt comfortable closing knowing that if I made all my payments on time I would get the PRA applied to the balloon. 1
I felt comfortable making the transfer to this person. If I had known that the funds from the check were not actually truly available in my account 1
I felt comfortable with the program and decided to obtain a pre-approval letter. I provided all the necessary information/documentation for the pre-qualification and on XX/XX/XXXX 1
I felt compelled to proceed with the sale due to my vulnerable position and immediate need for transportation. 1
I felt harassed and violated. 1
I felt I had no choice but to send the check to XXXX and hope for the best. 1
I felt I had no legal recourse 1
I felt I had no other choice but to suffer an even more difficult month financially because I wasnt expecting to pay MORE THAN DOUBLE my monthly payment. He assured me that XXXX and XXXX would be covered 2
I felt I'm in a loop that all the representatives are just not giving me the managers they just transfer me to other representatives. 1
i felt like i was baited and switched!,,JPMORGAN CHASE & CO.,IL,61103,,Consent provided,Web,2023-10-25,Closed with explanation,Yes,N/A,7755524 1
I felt obliged to settle the full balance 1
I felt pressured to sign closing documents because I thought I would be legally responsible for this property. 1
I felt reassured. 1
I felt safe in doing so. She didnt have any answers for me but advised me to make a police report with my local office. I talked to another employee in that department on XX/XX/XXXX who gave no other explanation beyond that's just the way it goes sometimes. '' I did file a police report with the XXXX XXXX Police 1
I felt strongly that they were simply looking for a reason not to do the loan and I reminded them of a request that I had made several times which was 1
I felt that I made progress 1
I felt this was my only solution. XXXX XXXX then conveyed to me personally that this would be a sure thing and solve the problem once and for all. However 1
I felt utterly dismissed. This car is unsafe and infested 1
I felt. So I found a little corner and called Wells Fargo again. This time being treated like I had just robbed their bank and attempting to make a quick getaway. They were so rude 1
I figured I had a better chance of getting back the {$92000.00} rather than {$140000.00}. And then on XXXX the XXXX XXXX texted me saying he filled bankruptcy and could no longer talk to me and has ignored me since. Since then I have met with his father to try and work something out 1
I figured it was part of the same scam 1
I figured it would be easier for me and better for the world to report them for attempting to acquire a fraudulent debt. I believe that progressive intentionally created this XXXX dollar debt because the debt over XXXX would have been found as fraudulent when Caine and Warner looked into it 1
I figured out Bank of America need updated documents. I say fair enough 1
I figured out how to reset my CHASE passwords and make payments that brought both cards to a XXXX balance. The southwest card was always in good standing 1
I figured out though ( and then had to explain to the representative ) that when due date change had taken place 1
I file a Small Estate affidavit with the inventory information. XXXX XXXX said that this is the process through Surrogate 's Court 1
I filed a CFPB complaint. 1
I filed a CFPB complaint. Complaint ID : XXXX ( please see CFPB Complaint Citibank XXXX ). 1
I filed a chargeback through upgrade.com and I sent their dispute team proper documents as requested on why I'm filing a chargeback and the nature of the dispute. They gave me a timeline of about 90 days to hear a response 1
I filed a complaint to correct the accounting error. And made the XXXX payment on the phone with the help of an agent. This was posted on my checking account on XX/XX/XXXX. It was displayed as this on my bank statement : XX/XX/XXXX - Withdrawal from NEWREZ-SHELLPOINT ACH PMT ( - {$1000.00} ). Then around XX/XX/XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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