Total complaints
1
Filed since On t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called Wells Fargo because I noticed an unauthorized transaction in the form of an Online Bill Pay to a XXXX XXXX XXXX credit card in the amount of {$3000.00}. I have never owned nor have I ever been affiliated with any XXXX XXXX XXXX product. I filed a claim and received case number XXXX. Wells Fargo said it will take anywhere from 10-15 business days to process the claim. On XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I received a letter from Wells Fargo confirming that my claim was rejected because our research of this Bill Payment shows that it was requested through a secure online banking session using your username and password. After reviewing all information available to us regarding this transaction you are disputing we have determined that this transaction was made by you | 1 |
| Issue | Complaints |
|---|---|
| they had confirmed that they had received my Affidavit. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the mor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Wells Fargo because I noticed an unauthorized transaction in the form of an Online Bill Pay to a XXXX XXXX XXXX credit card in the amount of {$3000.00}. I have never owned nor have I ever been affiliated with any XXXX XXXX XXXX product. I filed a claim and received case number XXXX. Wells Fargo said it will take anywhere from 10-15 business days to process the claim. On XX/XX/XXXX", and the single most common underlying issue is "they had confirmed that they had received my Affidavit. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I filed a police report with the XXXX Police Department ( permanent case number XXXX ). The XXXX Police Department classified this as a case of identity theft. On XX/XX/XXXX is "they had confirmed that they had received my Affidavit. On XX/XX/XXXX" in the "I called Wells Fargo because I noticed an unauthorized transaction in the form of an Online Bill Pay to a XXXX XXXX XXXX credit card in the amount of {$3000.00}. I have never owned nor have I ever been affiliated with any XXXX XXXX XXXX product. I filed a claim and received case number XXXX. Wells Fargo said it will take anywhere from 10-15 business days to process the claim. On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.