I filed claims at the XXXX XXXX branch in XXXX XXXX with rep XXXX XXXX. She advised I follow up with the Claims Department in a few days to check on the status.

What the CFPB Record Shows About I filed claims at the XXXX XXXX branch in XXXX XXXX with rep XXXX XXXX. She advised I follow up with the Claims Department in a few days to check on the status.

I filed claims at the XXXX XXXX branch in XXXX XXXX with rep XXXX XXXX. She advised I follow up with the Claims Department in a few days to check on the status. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon the i, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I filed claims at the XXXX XXXX branch in XXXX XXXX with rep XXXX XXXX. She advised I follow up with the Claims Department in a few days to check on the status. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I followed up that evening with customer service to discover my checking balance was incorrect because thieves had been accessing my accounts all day", and the single most common underlying issue is "and withdrawing the money and making purchase transactions of over {$5600.00}. I demanded for a second time that my account activity be frozen and informed Chase that these were not authorized transactions. ( I also learned later from the claims dept that Chase had contacted the person or persons who were in possession of my stolen phone and asked for verification of the fraudulent transactions that had been flagged! The thieves".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I filed claims at the XXXX XXXX branch in XXXX XXXX with rep XXXX XXXX. She advised I follow up with the Claims Department in a few days to check on the status.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.