2026 data Public-data reference. official source

I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added.'s complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XX/X
Since

Total complaints

1

Filed since XX/X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. complaint mix by product

Total complaints: 1

I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). after XXXX: 1 complaints (100.0%), resolution 0.0% after XXXX 100.0%
  • after XXXX 1 100.0% 0% relief

How I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
after XXXX weeks of waiting and no sign of XXXX bonus miles 1

Top States

State Complaints
even though I presented the facts in my spreadsheet that the spending did exceed {$5000.00}. Note the spreadsheet is made from data pulling directly from transaction history made available on Chase website 1

Top Issues

Issue Complaints
this is a promotion offered by United and Chase. Once Chase sees that you have met the spending requirement 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added.

I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after XXXX weeks of waiting and no sign of XXXX bonus miles", and the single most common underlying issue is "this is a promotion offered by United and Chase. Once Chase sees that you have met the spending requirement".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. have?

I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. respond to complaints on time?

I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added.?

The most common issue reported against I finally got a response saying that we had already forwarded your reqiuest to XXXX on XX/XX/XXXX. They replied confirming that the spend goal was not met by the alloted timeframe. Hence no miles were added. is "this is a promotion offered by United and Chase. Once Chase sees that you have met the spending requirement" in the "after XXXX weeks of waiting and no sign of XXXX bonus miles" product category.

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