Total complaints
1
Filed since It t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this's complaint history from CFPB public records. 1 consumers have filed complaints since It t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which | 1 |
| State | Complaints |
|---|---|
| they advised it was because my title is vested in a trust. It most certainly is not and never has been. A Deed of Trust is recorded in NC because NC is an attorney state. The attorney is considered a trustee for the lender. I advised them of this | 1 |
| Issue | Complaints |
|---|---|
| and audit underwriters | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It t, and the most recent logged activity is It took at, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which", and the single most common underlying issue is "and audit underwriters".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this has a 0% timely response rate to CFPB complaints.
The most common issue reported against I finally received an email regarding missing items on XX/XX/XXXX. The email gave me 24 hours to produce documents after it had taken 6 weeks to even have someone review my loan. The one condition they needed from me was a Deed of Trust. Which makes no sense. When I asked them WHY they needed this is "and audit underwriters" in the "which" product category.
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