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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 25.2K–25.2K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
it was pathetic. It seemed all XXXX was focused on was XXXX 1
it was permanent and final 1
it was picked up by the Debt Collector 's XXXX XXXX XXXX XXXX. ( XXXX XXXX XXXX on XX/XX/XXXX at XXXX am. 1
it was picked up by the merchant on XX/XX/XXXX 1
it was PNC 's system flaws/system fault to have caused my late payment and a penalty of {$230.00} from the City of XXXX XXXX . NO excuses in ANY circumstances 1
it was post marked on a date that would identify it as being late 1
it was proven futile they went ahead and reported me to the credit Bureau 1
it was purely a result of an online setup issue the consumer has no control over.,,SUMMIT FUNDING 1
it was reasonable for us to rely on XXXX false statements that {$40000.00} of our XXXX loans could be paid off. Movement Mortgages mismanagement with the submission of our loan approval to Maryland 1
it was reattempted to no avail 1
it was recommended that I run a security check first. The next action Wells Fargo took was to close access to my online banking entirely until I ran the security check the following day. Consequently 1
it was referred for investigation to the proper business unit. During the investigation 1
it was refiled once again for the full amount of {$60000.00}. 1
it was refiled once again for the full amount of {$60000.00}. Multiple times over the phone 1
it was rejected by my bank. I spoke with my bank this morning and they confirmed the funds were available and the check hadn't been presented for payment. I called KIA again today 1
it was rejected. The second meeting was in XX/XX/XXXX with another PNC Bank representative 1
it was rented out to me almost immediately after the loan was secured. 1
it was reported on my credit report anyway 1
it was said we could request it verbally and we did so on XX/XX/XXXX and again on XX/XX/XXXX. After days of waiting and more calls to follow up 1
it was sent by XXXX and it is illegal for you to refuse to process a dispute. Despite providing Experian with the requisite documentation 1
it was sent over XXXX months ago and I no longer have a copy. Regardless 1
it was sent to Scott & Associates 1
it was short by {$460.00}. 1
it was simply unbearable. Furthermore 1
it was solely for him to secure his commission. 1
it was something that was initiated by Chase without my involvement or desire to do so. The rep was unable to answer this question as well and I realized then I needed to take it to another venue 1
it was started on XX/XX/XXXX and approved on XX/XX/XXXX 1
it was stated ( on their website ) that the coupon code was automatically applied. The Welcome '' email I received from XXXX on XX/XX/XXXX after opening the account revealed no promotional code 1
it was stated that I received check with my daughter 's name on it from Social Security. I was asked why I was getting this check 1
it was stated that the disputes were in review 1
it was stated that the reason for the hardship was due to the federal natural disaster experienced on XX/XX/XXXX. This was also communicated on the written mortgage assistance application submitted electronically to US Bank on XX/XX/XXXX. Also during this period 1
it was stated the debt was from XXXX 1
it was still messed up. In total 1
it was still not there. We finally called our realtor 1
It was still reporting inaccurate and incomplete which i have provided you proof. 1
it was still under review 1
it was stolen and used! 1
it was subsequently discharged and then withdrawn. Please find the paperwork associated with this. Kindly delete the section that has to do with liens because the state of XXXX made a mistake. 1
it was successful. 1
it was successfully discharged from the court. AGAIN 2
it was such a hassle just to cash the check because YOU PUT MY NAME AS XXXX XXXX XXXX. That partial payment does not begin to compensate for the medical expenses 1
it was surprising and distressing when my account was abruptly closed without any prior 1
it was that my payment was showing 30 days late 1
it was the changed terms 1
it was the end of the month. I recocilled my records with theirs 1
it was the most practical option. I then spoke to a supervisor at XXXX he said the change to electronic statements was made at the beginning of XXXX not when it was opened 1
it was the same person 1
it was the XX/XX/XXXX bill with the payment information 2
it was the XXXX bill with the payment information 1
it was the XXXX XXXX proactively calling me from an unknown number. This is a horrendous and sketchy practice. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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