Total complaints
1
Filed since And
2026 data Public-data reference. official source
it was referred for investigation to the proper business unit. During the investigation
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it was referred for investigation to the proper business unit. During the investigation's complaint history from CFPB public records. 1 consumers have filed complaints since And. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
And
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
it was referred for investigation to the proper business unit. During the investigation complaint mix by product
- I have 1 100.0% – 0% relief
How it was referred for investigation to the proper business unit. During the investigation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I have to emphasize | 1 |
Top States
| State | Complaints |
|---|---|
| the Bank found that the Complainant had presented another complaint that was resolved by the Bank. On XX/XX/XXXX the payment was applied to the Complainants account and the Bank proceeded to correct the derogatory mark in the report. But my credit report is still sowing the incorrect information. No one corrected anything at all. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| as required : If since XXXX XXXX the payment agreement made on XXXX XXXX XXXX was certified and started this same agreement paid directly to the original financial institution in this case XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About it was referred for investigation to the proper business unit. During the investigation
it was referred for investigation to the proper business unit. During the investigation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to And, and the most recent logged activity is And, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it was referred for investigation to the proper business unit. During the investigation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have to emphasize", and the single most common underlying issue is "as required : If since XXXX XXXX the payment agreement made on XXXX XXXX XXXX was certified and started this same agreement paid directly to the original financial institution in this case XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was referred for investigation to the proper business unit. During the investigation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does it was referred for investigation to the proper business unit. During the investigation have?
it was referred for investigation to the proper business unit. During the investigation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does it was referred for investigation to the proper business unit. During the investigation respond to complaints on time?
it was referred for investigation to the proper business unit. During the investigation has a 0% timely response rate to CFPB complaints.
What is the most common complaint about it was referred for investigation to the proper business unit. During the investigation?
The most common issue reported against it was referred for investigation to the proper business unit. During the investigation is "as required : If since XXXX XXXX the payment agreement made on XXXX XXXX XXXX was certified and started this same agreement paid directly to the original financial institution in this case XXXX" in the "I have to emphasize" product category.
Read our methodology — how this data is sourced, computed, and verified.
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