Total complaints
1
Filed since I ju
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it was the same person's complaint history from CFPB public records. 1 consumers have filed complaints since I ju. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ju
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it was the same person's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they told me they could not remove the interest. I escalated it | 1 |
| State | Complaints |
|---|---|
| so there were no checks and balances to allow me to give feedback. I have felt very mislead about how the card is being represented and am very concerned about the internal process surrounding Best Buy Credit Services. It appears to be to purposely misleading about the interest rate conditions and fees so that we will be forced to pay the interest if we keep the card. I will not trust Best Buy and it 's partnership with Citi after this experience. I am also very weary of any Citi cards from this point on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 |
| Issue | Complaints |
|---|---|
| and there was none. I asked to escalate further | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it was the same person has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ju, and the most recent logged activity is I just rec, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it was the same person reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they told me they could not remove the interest. I escalated it", and the single most common underlying issue is "and there was none. I asked to escalate further".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was the same person: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it was the same person has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it was the same person has a 0% timely response rate to CFPB complaints.
The most common issue reported against it was the same person is "and there was none. I asked to escalate further" in the "they told me they could not remove the interest. I escalated it" product category.
Read our methodology — how this data is sourced, computed, and verified.