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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 1.9K–1.9K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I contacted the collection agency and XXXX XXXX XXXX Alabama numerous times over several months. There were a couple of times when I would get both the collection agency and XXXX on the phone together. XXXX of Alabama agreed that the bill should have been covered by my insurance. The issue is that XXXX XXXX XXXX XXXX no longer existed and were not able to re-file the medical bill with XXXX of Alabama. Because the two year window to file the bill on my insurance was closing 1
I contacted the company 1
I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents 1
I contacted the courts after the holidays and was advised I would have to pay the {$240.00} to file a request for a hearing 1
I contacted the customer service on the official website again 1
I contacted the customer service to request for a replacement card 1
I contacted the debt collection agency 1
I contacted the Florida Attorney Generals Office. Immediately they deposited money into my bank account 1
I contacted the link which was a link to the California Mortgage Relief Program. This link was on PHH mortgages website. I was under the impression they were working together. 1
I contacted the number that was given to me by my payroll department and I asked the receptionist what was the garnishment of a paycheck for. I have not been provided with any documents or notices. The receptionist yelled at me you were served paper 1
I contacted the Office of the Attorney General 1
I contacted the same representative and was told she was unavailable ; I said I 'd hold until she became available. After 2 hours I was told she 'd left for the day and it was n't known when she 'd return. 1
I contacted the section manager again and sent the documentation of the dismissal. I was told at that time with the information sent by the courts would be put into file and my accounts would be returned for the following payments on my vehicle loan and my account would be unfrozen. I even followed up the following week and told I was good and no problems. I have since also paid off my vehicle loan and also paid my credit card down but nothing that would exceed more the 15 days. I have received 3 different explinations from your offices 1
I contacted the seller no answer 1
I contacted the Student Loan Department immediately to work out a payment arrangement. Unfortunately 1
I contacted the US Bank mortgage assistance customer service line at XXXX 1
I contacted the WELLS FARGO corporate division of the bank 1
I contacted the XXXX company and was told that there was no available balance on that card ( despite the fact that they said they were unable to accept that card ) and that the card had been registered under an identity that did not match mine. I called the bank and asked them to release the money on the XXXX card back to me. They replied that they would only release those funds after I had completed the additional tax payment. I then told them that we had reached an impasse and that I would like to cancel my loan application and receive a refund of the money I had already sent them. They responded by stating that I would need to send them an additional payment of {$110.00} to pay a cancellation fee. I said they should take the fee out of the {$750.00} I had already paid 1
I contacted the XXXX number listed on the error message 1
I contacted them ( XXXX XXXX XXXX ) to make the claim and they send me back to CITIBANK 1
I contacted them again to find out why it was not done. I was told I had not made a payment for XXXX. And I had to make a FULL PAYMENT 1
I contacted them at least ten times 1
I contacted TransUnion once again and spoke with another representative 1
I contacted TSI again with the same concern because the account was still showing as {$40.00} past due in collections. This time 1
I contacted US Bank customer support again and was given different information again ; now they said the account is not closed and is still under investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,92154,Older American,Consent provided,Web,2023-07-08,Closed with explanation,Yes,N/A,7223844 1
I contacted US Bank who was now the new servicing company 1
I contacted Venmo support asking for the turn over of the reports delivery and to re-open and appeal all of the cases that were denied. The individual on their live chat said that the cases were re-opened and that I would receive the report within the next 10 days. Since the discussion 1
I contacted XXXX 1
I contacted XXXX again multiple time 3
I contacted XXXX again. 1
I contacted XXXX again. She then proceeds to tell me that there is an OPT OUT '' option 1
I contacted XXXX again. They informed me that since the last call that I gave them 1
I contacted XXXX and explained the situation. XXXX advised that they were not able to re-run the transaction as on their end the purchase made on XX/XX/XXXX was showing as paid in full. 1
I contacted XXXX County Records and they confirmed there is no judgment standing against me. 1
I contacted XXXX customer service to provide me with proof of delivery and signature. After reviewing the delivery information provided by XXXX 1
I contacted XXXX on XX/XX/XXXX 1
I contacted XXXX XXXX to inform them that my reports were unfrozen. Despite this 2
I contacted XXXX XXXX on XX/XX/XXXX to confirm that they had received payment 1
I contacted XXXX XXXX to clarify their policy. Now 1
I contacted XXXX XXXX via certified mail to formally dispute the debt 1
I contacted XXXX XXXX XXXX to apprise them of the situation and they said I had to wait 10 days. 1
I contacted XXXX. They told me that on XX/XX/XXXX 1
I contacted your customer agent for clarification. Unfortunately 1
I contacted Zales Corporate office and filed another dispute. I did file a previous dispute before but I thought it was Zales that I filed it with and recently discovered it was actually Comenity Bank ( I did not know that because they answer the phone as Zales customer care ) and it went nowhere. They do not disclose that they are Comenity bank unless you ask. Last month 1
I contend that the appropriate amount owed is {$0.00}.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FAIR COLLECTIONS & OUTSOURCING 1
I contend that the handling and disclosure of those records and related information must be consistent with FERPAs privacy protections and limitations on disclosure without consent 2
I contest that such was granted unknowing and/or I did not fully understand the terms and I was not issued full/clear/intelligible disclosure of such. Such a method of gaining consent is unscrupulous and fraudulent in nature ; hence I challenge the grounds in which you use to gather such illusive consent '' from un expecting consumers as myself. 2
I contest that this account is no longer legally verifiable and should be removed under the FCRA and associated regulations. 1
I contest your reporting privileges and challenge you to prove each and every aspect of requisite reporting and adhere to all required adequate practices. I demand that you remove from reporting exactly as I have requested immediately.,,Advanced Resolution Services Inc.,IL,61704,,Consent provided,Web,2023-09-28,Closed with explanation,Yes,N/A,7629076 1
I contest your reporting privileges and challenge you to prove each and every aspect of requisite reporting and adhere to all required adequate practices. I demand that you remove from reporting exactly as I have requested immediately.,,CBC Companies 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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