Total complaints
1
Filed since Foll
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents's complaint history from CFPB public records. 1 consumers have filed complaints since Foll. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Foll
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we were informed about the overpayment and told by multiple PHH Mortgage representatives that the mortgage company would issue a check in the amount of the overpayment and would include as the payees the property owners | 1 |
| State | Complaints |
|---|---|
| I was informed that the check would be re-issued in our names. I followed up several times after this conversation and a new check was not re-issued until XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| aunt | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Foll, and the most recent logged activity is Following , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we were informed about the overpayment and told by multiple PHH Mortgage representatives that the mortgage company would issue a check in the amount of the overpayment and would include as the payees the property owners", and the single most common underlying issue is "aunt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents has a 0% timely response rate to CFPB complaints.
The most common issue reported against I contacted the company and was requested to once again send copies of the deed and probate paper. Upon sending those documents is "aunt" in the "we were informed about the overpayment and told by multiple PHH Mortgage representatives that the mortgage company would issue a check in the amount of the overpayment and would include as the payees the property owners" product category.
Read our methodology — how this data is sourced, computed, and verified.