I contacted US Bank customer support again and was given different information again ; now they said the account is not closed and is still under investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,92154,Older American,Consent provided,Web,2023-07-08,Closed with explanation,Yes,N/A,7223844

What the CFPB Record Shows About I contacted US Bank customer support again and was given different information again ; now they said the account is not closed and is still under investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,92154,Older American,Consent provided,Web,2023-07-08,Closed with explanation,Yes,N/A,7223844

I contacted US Bank customer support again and was given different information again ; now they said the account is not closed and is still under investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,92154,Older American,Consent provided,Web,2023-07-08,Closed with explanation,Yes,N/A,7223844 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then vis, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I contacted US Bank customer support again and was given different information again ; now they said the account is not closed and is still under investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,92154,Older American,Consent provided,Web,2023-07-08,Closed with explanation,Yes,N/A,7223844 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "and I got different conflicting information from the staff at the bank. First spoke to a banker and she said the account was closed but that I could withdraw the funds in the account. Then I proceeded to withdraw the funds in the account but the teller first asked why did I want to withdraw all the funds in the account since the account was still active. But later she said the account was closed and the funds could not be withdrawn. Then I spoke to the branch manager".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I contacted US Bank customer support again and was given different information again ; now they said the account is not closed and is still under investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,92154,Older American,Consent provided,Web,2023-07-08,Closed with explanation,Yes,N/A,7223844: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.