Total complaints
1
Filed since Firs
2026 data Public-data reference. official source
I contacted the customer service to request for a replacement card
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I contacted the customer service to request for a replacement card's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Firs
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I contacted the customer service to request for a replacement card complaint mix by product
- I got 1 100.0% – 0% relief
How I contacted the customer service to request for a replacement card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I got 4 months to complete the welcome offer of the card | 1 |
Top States
| State | Complaints |
|---|---|
| and I confirmed with the customer service that the replacement card would be shipped to an updated address ( my address during summer ) | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I still hadn't received the new card. So | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I contacted the customer service to request for a replacement card
I contacted the customer service to request for a replacement card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I contacted the customer service to request for a replacement card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I got 4 months to complete the welcome offer of the card", and the single most common underlying issue is "I still hadn't received the new card. So".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I contacted the customer service to request for a replacement card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I contacted the customer service to request for a replacement card have?
I contacted the customer service to request for a replacement card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I contacted the customer service to request for a replacement card respond to complaints on time?
I contacted the customer service to request for a replacement card has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I contacted the customer service to request for a replacement card?
The most common issue reported against I contacted the customer service to request for a replacement card is "I still hadn't received the new card. So" in the "I got 4 months to complete the welcome offer of the card" product category.
Read our methodology — how this data is sourced, computed, and verified.
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