2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 1.9K–1.9K of 25.6K

Company Complaints
I contest your reporting privileges and challenge you to prove each and every aspect of requisite reporting and adhere to all required adequate practices. I demand that you remove from reporting exactly as I have requested immediately.,,Experian Information Solutions Inc.,IL,61704,,Consent provided,Web,2023-09-28,Closed with explanation,Yes,N/A,7627016 1
I contest your reporting privileges and challenge you to prove each and every aspect of requisite reporting and adhere to all required adequate practices. I demand that you remove from reporting exactly as I have requested immediately.,,FactorTrust 1
I contest your reporting privileges and challenge you to prove each and every aspect of requisite reporting and adhere to all required adequate practices. I demand that you remove from reporting exactly as I have requested immediately.,,LEXISNEXIS,IL,61704,,Consent provided,Web,2023-09-28,Closed with explanation,Yes,N/A,7629070 1
I contest your reporting privileges and challenge you to prove each and every aspect of requisite reporting and adhere to all required adequate practices. I demand that you remove from reporting exactly as I have requested immediately.,,National Consumer Telecom & Utilities Exchange 1
I contest your reporting privileges and challenge you to prove each and every aspect of requisite reporting and adhere to all required adequate practices. I demand that you remove from reporting exactly as I have requested immediately.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Fidelity National Information Services 1
I continue to be usuriously charged. My payments continue to be the same at 8 % as they were at 17.09 %. These payments were calculated at 17.09 % and if they were correctly calculated at 8 % should be significantly less. I do not understand 1
I continue to get emails 1
I continue to pay ahead 1
I continue to pay diligently on two Bank of America credit cards. 1
I continue to receive harassing mailings and collection calls ; and despite many requests for a manager to return my call and go through this all 1
I continue to receive threats & attacks. Also 1
I continued my efforts to reach XXXX XXXX without success. Due to XXXX XXXX failure to respond I decided to reach out to Breathless Resort in XXXX XXXX 1
I continued receiving these concerning letters. I sent three complaints to XXXX and XXXX 1
I continued to cooperate. 1
I continued to make full payments because I wanted them to see that I was trying in good faith to catch up. 1
I continued to make my payments on time and early. For XX/XX/XXXX payment I made it early 1
I continued to make timely payments. 1
I continued to pay a total of {$10000.00} and 1
I continued to press. They then refused to say where they bought it from citing they can not disclose business relationships. 1
I continued to put spending on the card. 1
I continued to receive email bills stating that I owed over {$1000.00} for the device. 1
I continued to receive monthly loan statements from Bank of America indicating that payments were being received. At no point was I informed that payments were missed 1
I continued to receive multiple harassing calls per day for weeks 1
I continued to receive statements with the same charges. I have tried calling the number on the letter and they are not available 24/7. I feel helpless 1
I continued working with an assistant manager XXXX XXXX XXXX 1
I continuously responded to Navient communications in a timely manner from XX/XX/XXXX as I waited for my IDR to be approved. 1
I conveyed all this information to a support person who requested screenshots from my phone of exactly what the XXXX XXXX message was. I sent a step-by-step series of screenshots from the XXXX XXXX that I was connected to via Crypto.com 's Fiat Wallet to show the support person. The support person thanked me for the screenshot 1
I copied my XXXX Identity Protection Restoration Specialist at the time 1
I copied them on to white 1
I copied XXXX XXXX 1
I correct herthen she states that the reopen was deniedthen she corrected herself and says it was not denied it just wasnt reopenedthen she tells me that she wants to directly speak with the caseworker assigned to the case to figure out whats going on 1
I could activate autopay for future payments. Finally 1
I could afford vacations and little small joys in life. Life has royally sucked since XXXX school. I wish I could get my finances in order!! My poor XXXX friend XXXX got to go for three months 1
I could appeal the decision. I was then told that there was no progress report to be gotten 1
I could apply for the terms to be extended. I applied and was granted an extension to this forbearance agreement ( dates should be in my records ). As was explained to me each time by an SLS account representative via telephone 1
I could be labeled high-risk despite clear evidence that something was not right with my accounts.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UNITED SERVICES AUTOMOBILE ASSOCIATION,AZ,85392,Servicemember,Consent provided,Web,2025-12-02,Closed with explanation,Yes,N/A,18108349 1
I could call back. 1
I could close that account. I asked how I could do this without having him sign a removal card and he shared that the savings account was set up differently so only one person could close the account. Once the funds he set up were declined for the auto-payment to XXXX 1
I could contact the attorney who worked for me on the case. 1
I could do a loan modification dropping my payments to {$1500.00} per month. She said that I had to be behind on my payments three months 1
I could do a short sale to avoid a foreclosure on my record. 1
I could email customer service. 1
I could enter a branch and present my identification to do so. 1
I could give you my student visa 1
I could have discovered the incorrect payment entry and corrected it so that the company 's error did not get reported as me not paying timely. 4
I could have easily taken Nelnet at their word and defaulted on my loans. Not to mention 1
I could have easily taken XXXX at their word and defaulted on my loans. Not to mention 2
I could have gotten them what they needed sooner 1
I could have had the missed payments accurately disputed from my account. Instead 2
I could have just reported the error to the Credit Bureau ; I said that I don't want to have to get a correction made for a third time because of Heartland ECSI.,,HEARTLAND PAYMENT SYSTEMS INC,PA,15239,Servicemember,Consent provided,Web,2024-03-14,Closed with explanation,Yes,N/A,8550776 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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