| I called in to ensure the case was reopened. I was met with employee ID XXXX | 1 | 0.0% | I would like Capital One to take the following complaints seriously that have led to this Attorney General and FDIC complaint. It is extremely clear that your agents could care less about complaints |
| I called Marcus the week of the XXXX of XXXX. The associate said that my account was still under review and that no check had been issued yet. I escalate the issue to a manager/supervisor since the associate mentioned that the reason for the delay was not being disclosed to him by the account reviewer. Further | 1 | 0.0% | I explained to the specialist that I closed my XXXX XXXX savings account ( which is the account that originally funded the Marcus HYSA ) in order to avoid monthly fees from XXXX XXXX since all my funds were now sitting in my Marcus HYSA. The specialist said that they will then send the funds to the linked account in Marcus |
| I called Mohela and let them know of my concerns. The representative claimed that the issue was occurring because they were switching over to a new database but my money would appear in the payment history soon. On XX/XX/XXXX | 1 | 0.0% | I paid off {$1000.00} of one of my unsubsidized loans with the highest interest rate. Mohela sent me confirmation that the payment had been received with the confirmation number XXXX. Two days later on XX/XX/XXXX |
| I called Mohela on Tuesday | 1 | 0.0% | which counts towards PSLF. During my hold Mohela 's prompt clearly states : If you have submitted an income-driven repayment IDR application that has not yet been processed |
| I called Mr. Cooper and was told I was given a three month deferral | 1 | 0.0% | they have refused to accept partial payments |
| I called my bank ( XXXX XXXX ) and disputed the charge. By the next day ( Saturday XX/XX/XXXX ) I had a positive balance in my account again. | 1 | 0.0% | I got my next statement and while in the middle of vacation |
| I called my federal student loan provider | 1 | 0.0% | I decided the best way to tackle my loans would be to consolidate them and also |
| I called Navient to explore possible refunds or redress. However | 1 | 0.0% | from XXXX through XXXX |
| I called Navient who said my interest is not accruing and that my loans are covered by the XXXX XXXX | 1 | 0.0% | on XX/XX/XXXX I received an email that I had an Inbox message. This is different than normal correspondence with Navient |
| I called nearly every day for updates. | 1 | 0.0% | I noticed my wifes bonus had been credited |
| I called NelNet again | 1 | 0.0% | I checked my account to see a balance of {$5600.00} |
| I called Nelnet to check the status of my request and was told that I should be receiving the payment history the third week of XXXX. In the third week of XXXX | 1 | 0.0% | I began a process to have a third party reimburse my past student loan payments. In order to process that request |
| I called Netspend to complain about the card restrictions and multiple transactions from my Netspend card. I have check the fraudlent deductions for month of XXXX and XX/XX/2024 and some days there were XXXX XXXX XXXX fraudulent monies transactions for games for {$5.00} and a fee of a {$1.00} | 1 | 0.0% | til the point of hanging up frustrated. Seems noone is understanding my dilemma and there are emails and fraud text messages sent to me from Netspend all times of the day. Since the keep happening I spoke to someone in disputes and they suggested a new card would be sent on XX/XX/XXXX. However |
| I called NewRez to say that we were up to date with our insurance. They would call my insurance agent | 1 | 0.0% | we had a similar problem |
| I called on Thursday | 1 | 0.0% | XX/XX/XXXX |
| I called on XX/XX/XXXX and was told that no additional information was required. I was informed it would take XXXX business days to process the check and that I would receive my first disbursement within 7 to 10 business days. On XX/XX/XXXX | 1 | 0.0% | following an approved supplemental payment from my insurance company. When I contacted the Loss Draft Department to reopen the claim |
| I called once again | 1 | 0.0% | to get an answer. No one called so I called back spoke with XXXX XXXX i was driving and couldn't write her # down ) I was told there was an error and it would be corrected the amount of the increase was not what was reported |
| I called PayPal collection and was transferred to the Dispute Department after thirty minutes on hold the call was terminated ; no one answered in the Dispute Department. | 1 | 0.0% | Buyer filed a claim with XXXX claiming speakers were damaged in shipping ; the claim was denied ; the Buyer then filed a claim with XXXX |
| I called PNC for copies of the investigation documents | 1 | 0.0% | ie the merchandise not received. On XX/XX/XXXX |
| I called PNC Retail Escalations and spoke with XXXX XXXX ( XXXX ) who advised that there were no notes on my account about documents received via mail and that he could submit a request to research the mortgage promotional offer | 1 | 0.0% | I spoke with Retail Escalation Specialist XXXX XXXX ( XXXX ) regarding my concerns and faxed my documentation to her. I missed a call or two from XXXX |
| I called PNC to see if anything else needed to be done and to ask about the stop payments and was told there werent any stop payments on the account. The representative filed a dispute for one of each transaction and didnt provide me with any other feedback other than that PNC needs to investigate. The account has now been charged {$7100.00} from one company and {$5600.00} from the other company. No stop payment was placed on the XXXX either | 1 | 0.0% | I placed a stop payment for two separate amounts of {$440.00} and {$1800.00} through PNCs online business banking using my desktop computer. On XX/XX/2023 |
| I called Santander to see if the fax was received no one knew. | 1 | 0.0% | Santander claimed to have the XXXX I sent |
| I called Santander XXXX XXXX to take them up on their settlement offer but as I said | 1 | 0.0% | I received a letter dated XXXX XXXX |
| I called Serve | 1 | 0.0% | Serve amex cards are no more secure than a basic gift card. They have no chip technology and solely rely on magnetic stripe swiping at each location you use it. This presents VERY serious problems vs a skimmer or card reading device someone may have used against me. XXXX XXXX and Serve partnered to place MY government-funded tax money on a card as unsafe as this |
| I called several more times | 1 | 0.0% | I began calling Chase customer service in order to access my account. I was continuously hung up on. One person asked to speak with me |
| I called SLS and requested to send me the reimbursement check so that I could replenish the escrow account shortage.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,TX,77386,,Consent provided,Web,2023-05-21,Closed with explanation,Yes,N/A,7003198 | 1 | 0.0% | Specialized Loan Servicing issued the last of the 2 or 3 erroneous escrow account reconciliation statements stating that there was a shortage balance in the amount of {$3100.00}. - See Exhibit C. Also |
| I called Suntrust for addition information. The first ( unnamed ) representative reviewed substantial notes attached to my case and record | 1 | 0.0% | but not my bank account. On XX/XX/XXXX |
| I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date | 1 | 0.0% | on XX/XX/XXXX |
| I called Synchrony for clarification and they reiterated the reasons above. | 1 | 0.0% | Synchrony informed me that my credit limit for the Guitar Center card was being reduced to {$610.00}. My balance at the time of the reduction was {$580.00}. I currently owe {$440.00} on this card. On XX/XX/XXXX |
| I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank | 1 | 0.0% | the fund transfer was rejected. I was suggested to contact XXXX XX/XX/XXXX to fix the issue. ( Complaint 2 with TD bank |
| I called Texas Dept. XXXX. | 1 | 0.0% | on XXXX account it is only the numeric part ) and should be paid by XXXX billing only |
| I called that number | 1 | 0.0% | I received the tax exemption letter from XXXX County. When I logged on to my Chase Bank account |
| I called that number ( XXXX ) XXXX. I spoke with XXXX at XXXX AM XXXX and explained the situation and he told me the reason the dispute was denied was because the XXXX address for which the transaction processed | 1 | 0.0% | XX/XX/XXXX |
| I called that same supervisor back to make absolutely sure that was ok. And he told me exactly that yes | 1 | 0.0% | and this is very important |
| I called the above number | 1 | 0.0% | XXXX XXXX XXXX Operations Manager XXXX XXXX |
| I called the bank and talked to XXXX XXXX | 1 | 0.0% | after several back-and-forth discussion about the issue |
| I called the bank and the bank gave me information on how to contact the debtor. Only | 1 | 0.0% | XXXX |
| I called the bank and they would n't get take responsibility | 1 | 0.0% | I called there because the call the number for the XXXX or XXXX did n't went through |
| I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break | 1 | 0.0% | I then made a direct payment from my XXXX XXXX account of XXXX to Chase bank |
| I called the bank to solve the problem | 1 | 0.0% | but that amount was plus interest after delivery. I didn't receive any bills before XXXX.. I immediately e-mailed and called the bank to inform him of the fact |
| I called the bank toll free number. | 1 | 0.0% | and the amount from the business account was transferred to a teenager saving account that we had opened for my son. So I rushed to the same branch to see what happen to my money from my personal saving |
| I called the bank/lender ( XXXX ) and they advised me it could take up to 60 days to post. At about the month and a half mark | 1 | 0.0% | I texted him |
| I called the branch # on XXXX | 1 | 0.0% | I left. Arriving home |
| I called the branch and did not receive an answer | 1 | 0.0% | I went into my home branch of the Vystar Credit Union where I also for the time being hold two checking |
| i called the branch said they didn't resolve my problem | 1 | 0.0% | each time they said sorry for what they did |
| I called the claims department again and filed a claim on this charge and found out there were no claims made the previous XXXX for the first XXXX charges made to my account. At this time | 1 | 0.0% | XX/XX/XXXX |
| I called the company about the missing deposit and spoke with XXXX from South Carolina | 1 | 0.0% | I opened and funded a Bank of America Advantage SafeBalance Banking Account on XX/XX/XXXX |
| I called the complaint department and made a complaint/escalation giving full description of the short sale issue | 1 | 0.0% | I called and emailed the contacts I was given by my co-worker sent me on these dates asking for assistance and sent them documents : XXXX |
| I called the contact for the college on that notice and failed to receive any meaningful information that would indicate I owed them money. The woman was too busy '' to explain it other than to say that XXXX people in her department looked at the paperwork and agreed I owed them money. I responded that they should send me a proper invoice if they have such paperwork. | 1 | 0.0% | that I 've never been a matriculated student at this college or had a student loan. I registered and paid for XXXX XXXX classes in XX/XX/XXXX |
| I called the county | 1 | 0.0% | amidst XXXX I received a letter stating that my credit was denied |
