Total complaints
1
Filed since Prio
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date's complaint history from CFPB public records. 1 consumers have filed complaints since Prio. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Prio
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I faxed a copy of the police report again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prio, and the most recent logged activity is Prior to t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/XXXX", and the single most common underlying issue is "I faxed a copy of the police report again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called Synchrony Bank to verify if they had received the fax. Synchrony Bank informed me that it takes up to 72 hours to post faxes into their system. I had already received confirmation from my fax service that my fax was sent successfully. On this date is "I faxed a copy of the police report again" in the "on XX/XX/XXXX" product category.
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