Total complaints
1
Filed since In X
2026 data Public-data reference. official source
I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break complaint mix by product
- I then 1 100.0% – 0% relief
How I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I then made a direct payment from my XXXX XXXX account of XXXX to Chase bank | 1 |
Top States
| State | Complaints |
|---|---|
| and I was told they received my XXXX XXXX check from XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I then made a direct payment of XXXX from my XXXXXXXX XXXXl Account of XXXX to Chase Bank towards my auto loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break
I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX my, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I then made a direct payment from my XXXX XXXX account of XXXX to Chase bank", and the single most common underlying issue is "I then made a direct payment of XXXX from my XXXXXXXX XXXXl Account of XXXX to Chase Bank towards my auto loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break have?
I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break respond to complaints on time?
I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break?
The most common issue reported against I called the bank to inquire about my loan and I was told that it is closed and I have XXXX balance. I asked for a break is "I then made a direct payment of XXXX from my XXXXXXXX XXXXl Account of XXXX to Chase Bank towards my auto loan" in the "I then made a direct payment from my XXXX XXXX account of XXXX to Chase bank" product category.
Read our methodology — how this data is sourced, computed, and verified.
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