Total complaints
1
Filed since It's
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called Serve's complaint history from CFPB public records. 1 consumers have filed complaints since It's. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It's
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called Serve's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Serve amex cards are no more secure than a basic gift card. They have no chip technology and solely rely on magnetic stripe swiping at each location you use it. This presents VERY serious problems vs a skimmer or card reading device someone may have used against me. XXXX XXXX and Serve partnered to place MY government-funded tax money on a card as unsafe as this | 1 |
| State | Complaints |
|---|---|
| explained to them that I wish for them to speak with police regarding this and Serve said we will phone you in to give permission ''. No call was ever made to me when the detective called | 1 |
| Issue | Complaints |
|---|---|
| left me with no financial alternatives | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called Serve has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It's, and the most recent logged activity is It's worth, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called Serve reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Serve amex cards are no more secure than a basic gift card. They have no chip technology and solely rely on magnetic stripe swiping at each location you use it. This presents VERY serious problems vs a skimmer or card reading device someone may have used against me. XXXX XXXX and Serve partnered to place MY government-funded tax money on a card as unsafe as this", and the single most common underlying issue is "left me with no financial alternatives".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called Serve: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called Serve has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called Serve has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called Serve is "left me with no financial alternatives" in the "Serve amex cards are no more secure than a basic gift card. They have no chip technology and solely rely on magnetic stripe swiping at each location you use it. This presents VERY serious problems vs a skimmer or card reading device someone may have used against me. XXXX XXXX and Serve partnered to place MY government-funded tax money on a card as unsafe as this" product category.
Read our methodology — how this data is sourced, computed, and verified.