Total complaints
1
Filed since Beca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank's complaint history from CFPB public records. 1 consumers have filed complaints since Beca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Beca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the fund transfer was rejected. I was suggested to contact XXXX XX/XX/XXXX to fix the issue. ( Complaint 2 with TD bank | 1 |
| State | Complaints |
|---|---|
| yet another misleading information given to customer ) On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| TD bank should be responsible for the grace and fully completed transaction. In case of problem | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Beca, and the most recent logged activity is Because th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the fund transfer was rejected. I was suggested to contact XXXX XX/XX/XXXX to fix the issue. ( Complaint 2 with TD bank", and the single most common underlying issue is "TD bank should be responsible for the grace and fully completed transaction. In case of problem".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called TD bank branch manager again and ask him to talk to XXXX claim department. This time XXXXXX/XX/XXXX said they will open the claim and reached out to XXXX ACH department /back office to check. XXXXXX/XX/XXXX asked me to make another follow up call in 1 or 2 days. TD bank branch manager also suggested me to reach out to TD bank hotline if we want to reach out to TD bank ACH department/back office.- XXXX. I called this number and I was told TD bank hotline can not do anything because they dont have any of my account information. ( Complaint to TD Bank is "TD bank should be responsible for the grace and fully completed transaction. In case of problem" in the "the fund transfer was rejected. I was suggested to contact XXXX XX/XX/XXXX to fix the issue. ( Complaint 2 with TD bank" product category.
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