2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

PlainComplaint home → About this data

25.6K companies starting with "I"

Showing 1.3K–1.4K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I called about it. I also requested money back for a book I had purchased. AND I was in a XXXX class 1
I called Advance Financial again. I was advised someone would call me back and alleged someone had called me on XX/XX/XXXX 1
I called AES customer service to ask about the specifics of this decision. I asked what is the financial requirement for the LM program? AES said that they were not sure what the financial requirements are since they dont set them. I thought this was odd since the LM application says that 1
I called again 2
I called again after not being able to access my account online and was told funds would be available XXXX. As it stands 1
I called again and a lady in customer service answered my phone 1
I called again and asked if I would pay the balance of the loan in full would I be able to obtain a loan for a higher amount and lower interest rate. I was told no ; the loan amount and interest would stay the same. 1
I called again and asked to lower my monthly payment but there was no payment arrangement for more than I asked 1
I called again and connected with a different Direct Express agent. Same questions of identity : SS # 1
I called again and they filed it correctly 1
I called again and they told me that this account is closed and will be reported to the credit bureaus. On XXXX XXXX 1
I called again and was told the same thing I wrote a letter to the doctors office after they sent me a statement threatening to send my account to collections while still not listing the break down of how my payment was applied. 1
I called again and was told they still haven't received my affidavit and to re-fax it. On XX/XX/XXXX 1
I called again and was told they would re-escalate the complaint 1
I called again on Friday 1
I called again on XX/XX/XXXX and spoke with supervisor XXXX. She said that XXXX is out of office 1
I called again requesting information as another bill came in with a late payment was sent. I again asked for the loan service information 1
I called again to confirm that it was okay to make the payment through the online portal. I was assured that it would be okay 1
i called again today 1
I called again today for an update since this does not appear to be an important matter to anyone other than me and I spoke to someone who is now telling me that they have up to 45 days to return MY money. He also mentioned the holdup is me not faxing over a copy of the receipt to them ( which has never been mentioned before ). As you know 1
I called again. Bottom line 2
I called all the active actors 1
I called all three credit burrows 1
I called already 3 times to cancel a service that I did not request and that I have never use never. I called them today again 1
I called and asked what's up 1
I called and could not reach the person assigned to my case. I spoke with another person who took all the details again. She asked me specifically for the phone number of the person who said they were the WF rep who contacted me and I provided it. I was told it would take a few more week at which point I got very upset as we are talking XXXX months before Christmas and a lot of money including all our savings. She told me she would give me weekly updates. Again - no one ever got back to me. I got a letter in the mail saying the case was closed. I called again and was told that I had never provided the phone number so the case would now have to be re-opened. I argued that I had provided the number and that this was getting a bit ridiculous. They say all the calls are recorded?? They could have pulled the tape. In the meantime 1
I called and email XXXX XXXX requesting status of the complete work. The resumes needed to go out to companies on positions I had expressed interest 1
I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX 1
I called and ended service with number XXXX. 2
I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment 1
I called and spoke with a Citibank customer service representative ( CSR ). I inquired specifically to confirm that I was eligible for the XXXX bonus miles 1
I called and spoke with rep and told I wanted a refund. No response to my request and on subsequent request for the refund.. 1
I called and spoke with XXXX 1
I called and spoke with XXXX in the Bankruptcy division 1
I called and talked to XXXX. He told me that XXXX XXXX would be sending me a check for {$79000.00} and I could make the payments out of these funds. XXXX told me that all they needed was a bid and they would pay my contractor and that no permits or plans were needed. 1
I called and was told that nothing could be done for my case because it was already closed. I immediately called again and spoke to a different representative who informed me that my case wasn't actually fully closed and was pending a final investigation. I called for the last time on XX/XX/XXXX 1
I called and was told that nothing had been received 1
I called and XXXX in XXXX told me that the car was towed to XXXX XXXX XXXX in a nice area called XXXX 1
I called another agent on the same day at noon XXXX requesting a valid explanation. I was advised to obtain a signed letter from XXXX XXXX stating the watch is defective 1
I called another exterminator and he performed all of the services needed. 1
I called back about 30 minutes later and requested a communication log. The representative listed several dates they allegedly emailed me and said calls had been answered with verification of the outdated email address. This is impossible 1
I called back after someone left me a voice mail and talked to a representative who said that there is nothing needs to be done at that moment. 1
I called back and spoke to another supervisor from Chase claims 1
I called back on the third week 1
I called back the number of my supposed employer and the other end just beeped 1
I called back to make sure that I would not get any negative remarks on my credit report and at then 1
I called back to see if they got it 1
I called back to XXXX XXXX XXXX and was told there was an open '' account and that someone was still using the account eventhough ERC stated it was closed for non-payment in XXXX. 1
I called back two hours later 1
I called back with him on the phone. We were attempting to rectify the situation when my godson was told that my XXXX sounded perfect to the representative '' after the employee heard me speaking in the background. The discriminatory comment that offended me was made after my godson informed the rep that I did not speak perfect XXXX when it came to matters such as security services. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related

Browse all → | Rankings →