Total complaints
1
Filed since See
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since See . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since See
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a letter we received on or about XX/XX/2018 from XXXX advising us that the mortgage loan was being transferred to Planet Home Lending XX/XX/2018 | 1 |
| State | Complaints |
|---|---|
| who sent me an email acknowledging that XXXX did receive and cash our original payment of XXXX dollars made on XX/XX/2018 | 1 |
| Issue | Complaints |
|---|---|
| with new payments to be sent to Planet Home Lending LLC | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to See , and the most recent logged activity is See Group , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a letter we received on or about XX/XX/2018 from XXXX advising us that the mortgage loan was being transferred to Planet Home Lending XX/XX/2018", and the single most common underlying issue is "with new payments to be sent to Planet Home Lending LLC".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called and emailed and spoke with XXXX XXXX at XXXX XXXX XXXX is "with new payments to be sent to Planet Home Lending LLC" in the "a letter we received on or about XX/XX/2018 from XXXX advising us that the mortgage loan was being transferred to Planet Home Lending XX/XX/2018" product category.
Read our methodology — how this data is sourced, computed, and verified.