I called back to XXXX XXXX XXXX and was told there was an open '' account and that someone was still using the account eventhough ERC stated it was closed for non-payment in XXXX.

What the CFPB Record Shows About I called back to XXXX XXXX XXXX and was told there was an open '' account and that someone was still using the account eventhough ERC stated it was closed for non-payment in XXXX.

I called back to XXXX XXXX XXXX and was told there was an open '' account and that someone was still using the account eventhough ERC stated it was closed for non-payment in XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The collec, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I called back to XXXX XXXX XXXX and was told there was an open '' account and that someone was still using the account eventhough ERC stated it was closed for non-payment in XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but I told the person I had no business with that company and I never lived at the address or used their services. I inquired if the debt the collection agency", and the single most common underlying issue is "was attempting to collect was purchased as debt or did the company represent the telecommunications company. I asked so I would know who to request proof of contract/account and a fraud packet to fill out. The telephone collections agent stated that ERC is not the owner of the debt".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called back to XXXX XXXX XXXX and was told there was an open '' account and that someone was still using the account eventhough ERC stated it was closed for non-payment in XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.