Total complaints
1
Filed since on X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment's complaint history from CFPB public records. 1 consumers have filed complaints since on X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since on X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I phoned in my 3 trial modification payments for XXXX | 1 |
| State | Complaints |
|---|---|
| I wouldnot have received the final modification.???? I am attaching all of their nastyletters and also proof of the payments for your review. I also sent proof of thispayment to the lender. I hope you will be able to see some of the stress thatI have gone through in the last 3 months and be able to help me out. I alsoappreciate the time you are taking to review this and be able to help me out. | 1 |
| Issue | Complaints |
|---|---|
| so they would all be on time so I could get the finalmodification that I waited for over a year. I did receive the final modificationwhich needed to be signed and dated by me. I signed them and sent themback | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to on X, and the most recent logged activity is on XXXX/XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I phoned in my 3 trial modification payments for XXXX", and the single most common underlying issue is "so they would all be on time so I could get the finalmodification that I waited for over a year. I did receive the final modificationwhich needed to be signed and dated by me. I signed them and sent themback".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called and found out it was the XXXX paymentmissing. I did not need this added XXXX which wasexplained to them on XXXX/XXXX/XXXX. I believe that if I missed this payment is "so they would all be on time so I could get the finalmodification that I waited for over a year. I did receive the final modificationwhich needed to be signed and dated by me. I signed them and sent themback" in the "I phoned in my 3 trial modification payments for XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.